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🩺 Medical Assistant / Certified Medical Assistant

Full-Time | New Orleans East Hospital - Outpatient Clinic | New Orleans, LA

Make a Difference Every Day

Are you a compassionate, patient-focused Medical Assistant looking to join a team where your contributions truly matter?

As a Medical Assistant (MA) or Certified Medical Assistant (CMA), you'll play a vital role in delivering exceptional patient care and creating a welcoming experience for every individual who walks through our doors. You'll work alongside physicians and clinical staff in a fast-paced primary care setting, helping patients navigate their healthcare journey with confidence and compassion.

If you're known for your positive attitude, strong clinical skills, and ability to anticipate patient needs before they even ask, we'd love to meet you.

Why You'll Love This Role

✅ Build meaningful relationships with patients

✅ Work alongside a collaborative and supportive healthcare team

✅ Use both your clinical and administrative skills every day

✅ Make a direct impact on patient outcomes and experiences

✅ Grow your career in a respected healthcare organization

What You'll Do

Clinical Responsibilities

• Obtain and document vital signs, recognizing and reporting abnormal findings.
• Assist with patient intake, rooming, and clinic flow.
• Schedule new and follow-up appointments.
• Recognize and appropriately respond to emergencies.
• Maintain exam rooms, supplies, linens, and equipment.
• Prepare, clean, and disinfect clinical equipment according to policy.
• Collect, prepare, and transport laboratory specimens as needed.
• Support patient comfort and care while considering age-specific and special needs.

Documentation & Electronic Medical Records

• Accurately document patient information in the electronic medical record (EMR).
• Access and review laboratory results, radiology reports, and outside medical records.
• Update patient demographics and coordinate follow-up care.
• Prepare safety reports when necessary.
• Protect patient privacy and maintain HIPAA compliance.

Professionalism & Patient Service

• Demonstrate reliability, integrity, and professionalism at all times.
• Deliver outstanding customer service to patients, families, and colleagues.
• Address concerns and complaints respectfully and professionally.
• Communicate clinic needs, concerns, and updates to leadership.
• Maintain strict confidentiality of patient information.

Safety & Infection Prevention

• Follow standard and transmission-based precautions.
• Promote a safe environment for patients, visitors, and staff.
• Report safety concerns promptly.
• Participate in quality improvement initiatives and clinic safety programs.

Administrative & Clerical Support

• Gather and organize clinical documentation for providers.
• Request medical records from outside facilities.
• Scan and upload documentation into the EMR.
• Answer and route telephone calls professionally and efficiently.

What We're Looking For

Minimum Qualifications

• High School Diploma, GED, or equivalent required.
• Or two (2) years of relevant healthcare experience.
• Current American Heart Association (AHA) Basic Life Support (BLS) Certification required.

Accepted Medical Assistant Certifications

We accept certifications from the following organizations:

✅ American Association of Medical Assistants (AAMA)
Certified Medical Assistant (CMA)

✅ National Healthcareer Association (NHA)
Certified Clinical Medical Assistant (CCMA)

✅ National Performance Specialists (NPCE)
Certified Medical Assistant

✅ Nationally Registered Certified Medical Assistant (NRCMA)

✅ National Center for Competency Testing (NCCT)
Medical Assistant Certification

Join Our Team

Your compassion, professionalism, clinical expertise, and commitment to patient care make a difference every single day. If you're ready to be part of a team that values your contributions and supports your growth, apply today and help us deliver exceptional care to our community.

WORK SHIFT:

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary     

About New Orleans East Hospital

New Orleans East Hospital, vital to LCMC Health’s incredible community of care, has been New Orleans East’s and the surrounding community’s trusted healthcare leader since 2014, embodying our mission of not only superior care, but healthcare with heart, courtesy, concern, kindness, and welcoming spirit for everyone. Learn more about New Orleans East Hospital and our Leapfrog “Grade A” Hospital Safety distinction.

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.