Medical Assistant - OrthoNeuro

OrthoAlliance is a nationally leading patient-centered, physician-led management services organization that helps orthopedic practices grow and thrive in an evolving healthcare landscape. Its partner practices include more than 200 physicians across the full spectrum of orthopedic and sports medicine specialties. As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two million patients each year across hundreds of surgical facilities and physician practice clinics nationwide. Together, OrthoAlliance and SCA Health are committed to delivering quality-driven, value-based care while supporting physicians and improving the patient experience.

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

Position Summary:

           Responsible for general MA functions such as H&P, communication with physicians and staff, as well as cleaning rooms. Handles physician messages.

Position Responsibilities/Standards:

General

• Attend department, clinic or company meetings as required.
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Attend required annual in-service programs.
• Demonstrate knowledge and understanding of all company policies and procedures.
• Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor.

Specific Duties

• EMR intake completed at time of service.

• Escort patients to room.
• Review H&P for New patients and/or new problems. Requires completion prior to physician seeing patient.
• Medical assistance as needed (casting, suture removal, draw injections, record prescriptions).
• Give instructions to patient with regard to issues with casts.
• Assist with physical therapy requests, off work requests, school notes.
• Assigning coding procedures performed and diagnosis determined by physician. Document on encounter form.
• Reviews encounter form for completeness and accuracy of coding, assuring all procedures and supplies noted.
• Responsible to receive and reply to medical related messages and prescription requests from patients. Record in patient record.
• Communication with physicians and staff.
• Responsible for compliance of OSHA regulations-biohazardous disposal.
• Order medical supplies as needed.
• Assist with medical records filing when necessary.
• Disposal of expired medications
• Facilitate scheduling outpatient testing and pre certification for MRI, CT, Bonescan, Dexascan and other tests as necessary.
• Assures exam rooms and clinic work areas are clean and tidy at all times for the next scheduled clinic.

Additional Duties

• Saturday on-call if necessary.
• Travel to satellite offices if necessary.
• Assist with scheduling outpatient testing and pre-certifications.

Other Duties

• Obtain the readings for MRIs and X-rays for the physician to review and diagnose. May require travel and follow up with local radiologists.
• Contact the ancillary services to align follow up care and promote the communication between all parties.
• Develop a streamline process for the message, written or verbal, to patient after review with physician.

Physical Requirements:

Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects.  Must be able to climb, pull, push, and kneel.  Maximum unassisted lift = 50 lbs.  Average lift 25-50 lbs.

• High school diploma or equivalent required.
• Completion of a certified Medical Assistant program (CMA, RMA, or equivalent) preferred.
• Minimum of 2-3 years of experience in a clinical setting; orthopedic or surgical specialty experience is a plus.
• Proficiency in EMR systems and basic computer applications.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment with attention to detail.

Preferred Skills:

• Experience with orthopedic-specific EMR systems (e.g., Athenahealth, NextGen, Epic).
• Familiarity with medical terminology, procedures, and durable medical equipment (DME).
• Bilingual (Spanish, Mandarin, etc.) is a plus.