Medical Assistant/Patient Service Rep - Occupational Medicine Clinic (Skokie)

Part time, 20 hours per week for Medical Assistant/Patient Service Representative

Pay Range:

Job Description Summary: 

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants/Patient Service Reps must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions. 

Where You Will Work: 

Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. 

We’re Looking For: 

• High School Diploma or GED required.   

• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 
• Certifications in drug screening, alcohol testing, CAOHC and NISOH, a plus. (May be obtained after hire).

• One to two years related customer service experience  

• Experience handling difficult callers/customers/patients

What You’ll Do: 

Clinic Hours: Monday - Friday: 7:45am - 5:30pm, must be willing travel to other occupational health locations if needed.

As a Medical Assistant/Patient Service Rep, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.   

As a key member of the ambulatory care team, you will:  

• Take and record vital signs, medical histories, and health screenings.  

• Prepare patients for exams and assist providers during procedures.  

• Administer medications and vaccines as directed.  
• Document care accurately in the electronic health record.  

• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. 
• Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.  
• Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.  

About This Location: 

Skokie, IL - 5540 Touhy Ave (main clinic)

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. 

Physical Requirements and Working Conditions: 

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.  

• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.  

• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.  

• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.  

• Maneuver foot pedals on carts or machines.  

• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.  

• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.  

• Must be able to respond quickly to changes in patient and/or unit conditions.  

• Physical Abilities Testing may be required.  

• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. 

Ready to Take the Next Step: 

Apply Now! 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.