Medical Assistant/Patient Service Specialist
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- Location
- Onsite (Mesa, Arizona)
- Employment
- Full-time
- Level
- Entry Level
About the role
Bookmark Medical is a provider-centered, patient-focused healthcare organization building a coordinated experience across Arizona, Tennessee, and Massachusetts. This role supports patients and providers through front office administration and clinical duties to foster trust and continuous progress.
Skills
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) with match
- Life insurance
- HSA
Perks
- Flexible time off
- Certification reimbursement
Full job details
Provider centered. Patient focused. Built for what healthcare should be.
At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Medical Assistant/Patient Services Specialist who believes relationships matter and meaningful care starts from within, you’ll feel right at home here.
If you believe relationships matter and meaningful care starts from within, we’d love to connect.
What you’ll do
You’ll play a key role in supporting both patients and providers by:
Front Office/ Patient Services Specialist
- Greeting patients and checking them in with warmth and professionalism
- Managing calls, messages, scheduling, referrals, follow ups, and co pays
- Assisting with insurance verifications and prior authorizations
- Updating patient information and supporting clear communication between patients and providers
Clinical/ Medical Assistant Responsibilities
- Rooming patients and preparing them for their visit
- Taking vitals, updating medical histories, and documenting in the HER
- Assisting providers with procedures and administering vaccines
- Performing point -of-car testing
- Maintaining clean, stocked exam rooms and following all safety protocols
What you bring
- Accredited MA training or equivalent experience
- MA certification (or willingness to obtain, we will reimburse for your certification)
- 1+ year of healthcare experience preferred
- Strong communication, organization, and teamwork skills
- Comfort working in a fast paced, patient centered environment
Why you’ll Love Working Here
We take care of our team so they can take care of patients. Benefits include:
- Medical, dental, and vision coverage
- Company funded HSA + exclusive healthcare discounts
- 401(k) with company match
- Company paid life insurance
- Flexible time off + Vacation Exchange Program
- Medical Assistant Certification Reimbursement
What We Value
Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.
If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect.
Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law