Medical Assistant – Southern California

Description

About Wellness Equity Alliance

Wellness Equity Alliance is a national multidisciplinary health organization that designs and delivers integrated, community-based care for populations most impacted by health inequities. We do this through mobile and field-based models, providing medical care, behavioral health services, substance use treatment, harm reduction, and care coordination in nontraditional settings such as encampments, schools, reentry sites, and rural communities, as well as with sovereign tribal nations. Grounded in trauma-informed, culturally responsive, and data-driven practices, WEA combines clinical expertise, lived experience, and advanced population health analytics to reduce barriers to care, improve continuity, and strengthen local systems. We have partnered with more than 60 public agencies, managed care plans, and community-based organizations across the U.S. to implement scalable, sustainable programs that are advancing health equity and improving outcomes for historically marginalized populations.

We are known as Renegades, Rebels, Disruptors, and Dreamers. If that sounds like you, we want you on our team.

About the Role

WEA is hiring Medical Assistants across Southern California to support providers who deliver care directly in the community, through mobile medical units, school-based sites, and street medicine outreach. We have openings in San Bernardino, San Diego, and the Coachella Valley, and you will select your preferred location(s) in the application. The role is fully onsite. Primary assignment is in one region, and you will travel to other sites within Southern California as program needs require.

Location: Southern California, with openings in San Bernardino, San Diego, and the Coachella Valley. Fully onsite, with travel to assigned sites across Southern California.

Schedule Options

• Full-Time: 5 days per week
• Part-Time: at least 2 shifts per week
• Per Diem: available shifts with no set schedule

Key Responsibilities

Clinical Support

• Assist providers with patient examinations, procedures, and treatments.
• Take vital signs, collect specimens, perform phlebotomy, and complete point-of-care and laboratory tests as ordered.
• Administer approved medications and vaccinations as directed by a licensed provider and within California Medical Assistant scope of practice.
• Perform basic wound care and first aid.
• Conduct health screenings and assessments in non-traditional settings.
• Provide patient education on medication management, disease prevention, and healthy lifestyle choices.
• Follow infection control protocols and keep exam areas, equipment, and supplies clean, stocked, and patient-ready.

Front Office & Care Coordination

• Schedule appointments, make reminder calls, register patients, and verify insurance.
• Maintain accurate, up-to-date patient records in the EHR (athenahealth).
• Support prescription management, including refill requests and pharmacy communication.
• Make internal and external referrals, and coordinate with social workers, case managers, and community partners to connect patients to housing, substance use treatment, behavioral health, and other services.
• Manage patient flow and communicate delays to patients and providers.
• Maintain patient confidentiality in compliance with HIPAA.

Mobile & Field Operations

• Take part in street medicine and community outreach to reach patients where they are.
• Drive and help set up, break down, and maintain the mobile medical unit.
• Manage supplies and inventory for mobile and field sites.
• Build positive working relationships with partner sites, school staff, families, and community members.

Team Collaboration

• Help orient new team members to clinical workflows and EHR functions.
• Attend scheduled team meetings and trainings.
• Advocate for patients’ healthcare needs and help address barriers to accessing care.
• Perform other duties as assigned.

Requirements

Required

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
• Minimum 2 years of experience as a Medical Assistant in a clinical setting.
• Primary care experience.
• Demonstrated phlebotomy skills.
• Current BLS certification.
• Valid driver’s license and the ability to drive a mobile medical unit.
• Must live within commuting distance of San Bernardino, San Diego, or the Coachella Valley, and be able to travel to sites across Southern California.
• Working knowledge of HIPAA, infection control, and preventive care practices.
• Ability to meet WEA’s Occupational Health Clearance requirements upon conditional offer.

Preferred

• Experience in public health, infectious disease (e.g., HIV), street medicine, or school-based health.
• Experience with athenahealth or a similar EHR.
• Experience in pediatric or child-focused care settings.
• Bilingual in English and Spanish.

Skills & Attributes

• Calm, resourceful, and professional in urgent or unpredictable situations.
• Strong assessment, interviewing, and prioritization skills when patient conditions change.
• Compassionate, trauma-informed approach to working with vulnerable populations.
• Excellent oral and written communication, and strong customer service.
• Highly organized, with strong time management and attention to quality.
• Adaptable in a fast-paced, field-based environment.

Physical Requirements

• Ability to stand, walk, bend, and lift up to [25/50] lbs. for mobile unit setup and supply handling.
• Ability to work outdoors and in varying weather conditions.

 Equal Opportunity Statement
WEA is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of any characteristic protected by law. People with lived experience of mental health conditions, substance use, or homelessness are strongly encouraged to apply. 

Third-Party Recruiting Notice: 

Wellness Equity Alliance does not currently accept unsolicited resumes or candidate submissions from third-party recruiters, staffing agencies, search firms, or other external recruiting vendors. Please do not contact hiring managers or members of our People & Culture team regarding recruitment services unless you have an existing agreement with WEA.

Any unsolicited resumes or candidate information submitted without a current, authorized agreement will be considered the property of Wellness Equity Alliance, and no placement fee or other compensation will be owed in connection with any resulting hire.

We appreciate your understanding and cooperation.