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University Hospitals

Medical Assistant Southwest Internal Medicine

University Hospitals

Location
Onsite (Middleburg Heights, Ohio)
Employment
Full-time
Level
Entry Level
Posted 3 days ago

About the Role

University Hospitals, a leading nonprofit healthcare network in Northern Ohio, is seeking a Medical Assistant to provide clinical and administrative support in an outpatient setting. The role focuses on patient-centered care, managing patient flow, and maintaining accurate medical records.

Skills

Patient flow management Vital signs Electronic medical record Patient documentation Medical terminology Patient care Computer skills Scheduling Communication Organization BLS Clinical support Administrative support

Full job details

A Brief Overview

The Medical Assistant provides clinical and administrative support in an outpatient setting. This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.

What You Will Do
  • Facilitates unit operations by managing patient flow.
  • Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
  • Performs patient centered care delegated by Provider
  • Provides a safe environment for patients
Additional Responsibilities
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.


Education
  • Completion of a Medical Assistant Program (Required) and
  • High School Equivalent / GED (Required)
Work Experience
  • 1+ years of clinical experience as a Medical Assistant (Required)
Knowledge, Skills, & Abilities
  • Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency)
  • Able to organize changing work assignments. (Required proficiency)
  • Medical terminology knowledge. (Preferred proficiency)
  • Basic patient care skills (Required proficiency)
  • Patient focused (Required proficiency)
  • Positive and willing to learn (Required proficiency)
  • Computer skills (Required proficiency)
Licenses and Certifications
  • Certified Medical Assistant (CMA) (Preferred)
  • BLS (Basic Life Support) (Preferred within 90 Days)
Physical Demands
  • Standing Frequently
  • Walking Frequently
  • Sitting Rarely
  • Lifting Frequently up to 50 lbs
  • Carrying Frequently up to 50 lbs
  • Pushing Frequently up to 50 lbs
  • Pulling Frequently up to 50 lbs
  • Climbing Occasionally up to 50 lbs
  • Balancing Occasionally
  • Stooping Frequently
  • Kneeling Frequently
  • Crouching Frequently
  • Crawling Occasionally
  • Reaching Frequently
  • Handling Frequently
  • Grasping Frequently
  • Feeling Constantly
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Constantly
  • Eye/Hand/Foot Coordination Constantly
Travel Requirements
  • 10%25