Medical Assistant - Tier II

Overview

Copley Hospital, located in Morrisville/Stowe VT, is in search of an experienced Medical Assistant to join our team!

This position will primarily support our Neurology and Urology practices, providing clinical and administrative assistance to ensure efficient clinic operations and excellent patient care. The ideal candidate will possess strong organizational skills, the ability to work in a fast-paced environment, and a commitment to delivering exceptional patient experiences.

This is a Full-Time position (PT available). 

Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs. Please consider applying to discuss how your availability may align.

Compensation: $22.39-28.40/hr.

The posted salary range reflects base compensation for candidates with a variety of experience. An offer within this range may be presented based on experience.

Responsibilities

• Works collaboratively with other Medical Assistants and Providers in all procedures appropriate for relative Clinic. Provides associated documentation and/or educational materials to patient, when requested.
• Utilizes EMR and paper charts to retrieve patient medical charts and prepare charts for new patients for the following day’s appointments in an accurate and timely fashion.  Reviews charts to ensure completeness (Labs, Ultrasounds, MRI, CT, EMG, X-Ray reports, office notes from PCP and any other pertinent previous records, etc).
• Maintains general appearance and cleanliness of exam room(s). Wipes down rooms (exam tables, counter tops, light switch, chair arms, etc.) with bacteriostatic agent at end of day. Ensures stocking of clean laundry and proper disposal of soiled laundry.  Pre washes, drops off and picks up sterilized instruments. Keeps supply inventories in stock.
• Draws blood as necessary for labwork; performs routine laboratory tests; performs and documents urine dips; orders and documents labs in EMR.
• Greets and escorts patients to exam room in a manner that will facilitate a positive experience.  Instructs patient in preparation for examination and provides appropriate patient drape. Collects patient history and necessary information for EMR patient file
• Obtains and documents vital signs on patients.
• Utilizes the EMR to enter patient information and completes forms as requested by providers (return to work, out of work, work restrictions, insurance forms, etc.) for signature by provider.
• Acts as liaison with primary care providers and other specialists for appointment referrals and further care. Appropriately faxes related notes.  
• Responds to patient and provides follow-up communication by telephone as per provider's instructions.  Determines what the provider must address and what can be transmitted directly from the MA
• Works collaboratively with reception and business office staff to ensure a seamless patient experience, and to ensure complete medical and business processes
• Utilizes the practice management system and EMR for scheduling, record retrieval, and data entry throughout the day as necessary to support the providers’ practice.  If applicable, reviews chart following transcription to ensure any required provider follow-up is documented on patient plan
• Forwards educational information to patients, as requested by the provider (i.e. medications, complications, prenatal, cast care and post-operative care). Helps keep providers on task to optimize patient flow.
• Inventories and orders medical supplies, as necessary.  
• Prepares instruments for autoclaving. Transports equipment to hospital for cleaning, per policy. 
• Performs other duties, as assigned.

Qualifications

Education:

• High School Diploma or equivalent
• Post-secondary education, desired

Experience:

• Previous experience in health care or related wokr, including customer service focus
• 1-2+ years' experience with EHR systems, desired

Skills:

• Excellent interpersonal, organizational and problem-solving skills
• Ability to take initiative and work in a team or independently, when required
• Accurate computer proficiency.