Urology of Indiana is the oldest continuously operating urology practice in the country and has roots dating back to 1887. We see patients in multiple office locations throughout Indianapolis and Central Indiana.  Our dedicated staff is committed to making each visit and subsequent care a comfortable and satisfying experience for patients.  We consider our employees to be very valuable resources and are committed to providing recognition and the necessary training, along with appropriate compensation and benefits, to help our staff members reach their individual career goals and objectives.  We offer challenging and fulfilling jobs in a variety of roles.  Urology of Indiana is a dynamic, exciting place to work.

About the Role

The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, consistently demonstrating respect and consideration to fellow staff members. Certain duties of a Medical Assistant may vary based upon office location and department structure.

What You’ll Be Doing

• Administrative tasks as answers incoming phone calls addressing patient requests and scheduling appointments as needed, contacts patient no shows and reschedules appointments on an as needed basis, distributes patient records to the medical staff and responsible for new patient chart prep, ensures all medical information is accurate and available for review by proper personnel.

• Process outgoing patient referrals as required, along with checkouts, discharges, and collection of any necessary copayments.

• Ensures all supplies are properly stocked and MA maintains effective work area

• Schedules patient appointments and medical procedures (x-rays and diagnostic testing) using the EMR system as needed. Also obtains surgical and diagnostic insurance authorizations.

• Prepares examination room and ensures the necessary supplies required for patient care are readily available, also ensuring examination rooms are cleaned and supplies are stocked. 

• Greets patients in the waiting area in a prompt, courteous, and helpful MA manner and escorts them to the lab or applicable examination room for their scheduled appointment to prepare the patient for their appointment (i.e., assists patient in placing personal belongings in the appropriate place in the exam room).

• Ensures any medications brought to the visit by the patient are placed intothe patient’s chart. Verifies patient’s history prior to seeing the physician.

• Obtain patient’s vital signs including weight, blood pressure, respiration, and pulse, and ensure they are recorded in the EMR.

• Assists the physician with office procedures to carry out a specific task, as a second pair of hands do not require administration of medications. 

• Collaborates with the RNs and LPNs to provide high-quality patient care. 

• MA maintains working knowledge of OSHA compliance standards and applies these policies and procedures to daily responsibilities and completing, in a timely manner, all training and in-services, including but not limited to annual OSHA training and PPD placements.

What We Expect from You

• High School graduate or equivalent required

• Medical Assistant degree from an accredited vocational institution or a community college course in Medical Assisting.

• Minimum of one (1) year experience preferred

• Certification in Medical Assisting strongly preferred

• Travel to other clinics as needed

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have a thorough knowledge of computer information systems. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

What We are Offer You

At U.S. Urology Partners, we are guided by four core values.  Every associate living the core values makes our company an amazing place to work.  Here “Every Family Matters”

Compassion

Make Someone’s Day

Collaboration

Achieve Possibilities Together

Respect

Treat people with dignity

Accountability

Do the right thing

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

About US Urology Partners

U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.

U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.