Medical Receptionist
South Heart Clinic
- Location
- Onsite (HARLINGEN, TX)
- Employment
- Full-time
- Level
- Mid Level
Posted 5 days ago
About the Role
South Heart Clinic, a cardiovascular specialty practice in the Rio Grande Valley, is seeking a Medical Receptionist to manage patient flow, scheduling, and billing. The role focuses on delivering compassionate care through efficient administrative support and strict adherence to HIPAA regulations.
Skills
Medical Reception
Patient Scheduling
EMR Management
Medical Billing
Insurance Verification
HIPAA Compliance
Telephone Etiquette
Data Entry
Customer Service
Cash Handling
Appointment Coordination
Patient Registration
Full job details
Duties and Responsibilities include but are not limited to:
- Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR.
- Enters all of patient information into the medical billing system.
- Maintains appointment schedule and follows office scheduling policies.
- Communicates with patient and providers.
- Scheduling, canceling, and rescheduling patient appointments.
- Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages.
- Forwarding telephone calls appropriately and following up on return calls.
- Checking-in patients and properly documenting registration.
- Insurance verification and verification of patient's demographics.
- Collecting co-pays and cash from patients, getting authorization on credit cards.
- Entering charges, payments, and balancing the day in the computer.
- Maintains work area and lobby in neat and orderly manner.
- Attends meetings as required.
- Performs related work as required.
- Practice and adhere to HIPPA regulations.