Medical Receptionist

Frank R. Laurri MD & Associates  is seeking a highly organized and patient-focused medical receptionist to join our fast paced primary care practice team.

As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience.

If you have experience in a medical office setting or posess strong administrative skills and a desire to help patients ,we encourage you to apply.

Location : 10175 Niagara Falls Blvd #1 Niagara Falls, New York 14304

                9097 Main Street Clarence ,New York 14031

Shift/Hours Monday - Friday range 7:30 AM - 5:30 PM

Job Duties

Greets and checks in patients upon arrival. Verifies demographics, checks insurance eligibility, collects and processes payments.

Schedule patient appointments and manage appointment calendars.

Answers direct phone calls addressing patient inquiries , redirecting calls to nursing/provider triaging clinical needs

Maintains accurate patient records in EMR ( Medent).

Ensures patient confidentiality in compliance with HIPAA regulations

Provide excellent customer service with professionalism and strong interpersonal skills ensuring a positive experience for patients,vendors and other healthcare team members

Benefits: We offer a competetive salary $ 19.00-21.00 per hour and comprehensive benefit package with paid holidays, generous PTO and felxibile scheduling

Experience 

Experience with front desk operations, patient scheduling , customer service and Medent preferred. Willing to train