Medical Receptionist

Job Type: Part-Time (Saturdays + potentially 1 additional weekday)

About OnSpot Dermatology

At OnSpot Dermatology, we're transforming the way dermatology is delivered. As a leader in mobile healthcare, we bring comprehensive dermatology services directly to patients through our fleet of fully equipped 40-foot mobile medical clinics that serve communities throughout Florida.

As we've continued to grow, we've expanded beyond our mobile practice by opening brick-and-mortar offices to provide patients with additional access to high-quality dermatologic care.

We're looking for a friendly, organized, and patient-focused team member to join our Orlando office and help us provide an exceptional experience for every patient.

The Opportunity

We're looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist to create an exceptional experience for every patient—from the moment they walk through our doors until they check out.

As the first point of contact, you'll play an essential role in ensuring our Orlando office operates efficiently while providing compassionate, professional customer service.

This is a part-time position with Saturdays required and the possibility of working one additional day during the week based on office needs and patient volume.

Responsibilities

• Welcome patients with warmth, professionalism, and exceptional customer service
• Check patients in and out while ensuring demographic and insurance information is accurate
• Verify insurance eligibility and collect co-pays, balances, and product payments
• Answer incoming phone calls and assist patients with scheduling, rescheduling, and general inquiries
• Maintain an organized appointment schedule and communicate any delays or changes
• Coordinate with providers and clinical staff to ensure a smooth patient flow
• Maintain patient confidentiality and comply with all HIPAA regulations
• Help create a welcoming, organized, and positive office environment
• Assist with other front desk and administrative duties as needed

Qualifications

• Minimum of 1 year of experience in a medical office or customer service role (dermatology experience preferred but not required)
• Excellent communication and interpersonal skills
• Strong computer skills and ability to multitask in a fast-paced environment
• Detail-oriented, dependable, and highly organized
• Passion for providing outstanding patient care and customer service
• Comfortable working independently and as part of a team
• Availability to work Saturdays is required
• Availability to potentially work one additional weekday is preferred

Why Join OnSpot Dermatology?

• Be part of an innovative company that's redefining how dermatology is delivered across Florida
• Work in a collaborative, supportive, and patient-centered environment
• Join a growing organization with opportunities for professional development
• Competitive hourly pay
• Part-time schedule with Saturdays and potentially one additional weekday
• Be part of a growing dermatology practice and make a direct impact on the patient experience

Location

Orlando, FL