About the Role

TrueCare is a mission-driven healthcare organization providing quality care to underserved communities in San Diego and Riverside Counties. The Medical Receptionist role serves as the first point of contact, managing front desk operations to ensure smooth clinic operations and exceptional patient experiences.

Skills

Medical reception Administrative support Clerical work Patient scheduling Patient registration Payment collection Electronic health records Medical terminology Bilingual Computer proficiency Customer service Communication Record keeping

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Full job details

At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in.

Are you passionate about creating a welcoming environment and supporting patients through every step of their healthcare journey? Join our mission-driven team as a Medical Receptionist and help ensure smooth clinic operations and exceptional patient experiences.

Your Role & Impact

As a Medical Receptionist, you’ll be the first point of contact for patients, helping them navigate their visit with professionalism and compassion. You’ll manage front desk operations, answer calls, schedule appointments, register patients, and collect payments. You’ll also support clinical staff by maintaining accurate records and ensuring a clean, organized reception area.

High school diploma or equivalent

One (1) year of experience as a Medical Receptionist or in an administrative/clerical role

Basic computer proficiency

Bilingual in English and Spanish is required.

Experience working with Electronic Health Records (preferred)

Knowledge of medical terminology (preferred)

Why Join Us

We’re a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you’ll have the opportunity to:

Be a welcoming presence for patients in a fast-paced clinic environment

Collaborate with a supportive team to improve patient satisfaction

Grow professionally through training and development opportunities

Perks & Benefits

Competitive compensation

Generous paid time off

Low-cost health, dental, vision & life insurance

Tuition reimbursement and employee assistance program

Join us in making every patient feel seen, heard, and cared for from the moment they walk through our doors!

The pay range for this role is $23.00 - $32.20 on an hourly basis. (depending on experience)

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.