About the role

Physical Achievement Center is a small, privately held physical and occupational therapy clinic in Oshkosh, Wisconsin, dedicated to improving patient mobility and strength without medication or surgery. The Medical Receptionist serves as the first point of contact, managing front desk operations, patient intake, and insurance verification while assisting providers with clinical tasks and therapy equipment setup.

Skills

Customer service Appointment scheduling Communication skills Computer literacy Multitasking Data entry Insurance verification Patient charting Office administration Medical terminology Record management

Benefits

Paid time off

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Wellness resources

Ongoing training

Perks

Flexible schedule

Employee discounts

Free uniforms

Opportunity for advancement

Wellness resources

Ongoing training

Full job details

Benefits:

Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Wellness resources

Benefits/Perks

Competitive salary
5 Day Work Schedule
Great work-life balance
Paid time off
Ongoing training
Employee Discount and Services

Job Summary

We are seeking a friendly and service-oriented Medical Receptionist to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, computer skills, and is capable of multitasking or adjusting as needed for ideal office function.

Responsibilities

Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Create new patient charts
Gather insurance information
Collect copay's
Respond to faxes and emails
Contact local providers to obtain records for patients
Clean rooms
Assist our Providers if requested
Set up patients on our additional Therapy devices in office;
- Hako-Med
- Red Light Bed
- Decompression Table
- Ultrasound
- Traction Device
Set up and take down our in house informational Workshops
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services

Qualifications

One or more years of experience as a receptionist or a similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Meticulous with patient information and paperwork
Supportive of holistic healing and overall health and wellness
Patient dedicated
Supportive to all staff members as we are a small business with a close knit team

Hours

We currently have two positions open, with the schedule options listed below. While we do our best to maintain a consistent schedule, hours may occasionally vary based on clinical needs, patient volume, and coverage when other team members are out.

Both positions require a 30-minute unpaid lunch.

Option A
Monday–Friday: 6:45 AM–3:15 PM
Occasionally, Friday coverage may be needed until 5:00 PM.

Option B
Monday–Thursday: 10:00 AM–6:30 PM
Friday: 8:30 AM–5:00 PM