Medical Receptionist - Bilingual Spanish
LA Pain
- Location
- Onsite (Los Angeles, CA)
- Compensation
- $24 - $28/hr
- Employment
- Full-time
- Level
- Mid Level
Posted 1 week ago
About the role
LA Pain is a leading medical practice in Beverly Hills dedicated to providing personalized treatment and an exceptional patient experience. The role involves managing front desk operations and collaborating with clinical staff to ensure high-quality care.
Skills
Spanish fluency
Customer service
Phone etiquette
Appointment scheduling
Medical records management
HIPAA compliance
Multitasking
Time management
Attention to detail
Communication skills
Organization
Interpersonal skills
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
Perks
- Profit sharing
- Free food & snacks
Full job details
Benefits:
- Health insurance
- Opportunity for advancement
- Profit sharing
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
- Free food & snacks
About the Role:
Join a leading medical practice in Beverly Hills dedicated to providing personalized and effective treatment. Our clinic’s medical care is second to none, but we are also known for offering a high quality patient experience.
LA Pain is seeking an energetic, people-oriented individual who thrives in a fast-paced environment to fill an opening on our exceptional front desk team.
Only native (or native-equivalent) Spanish speakers will be considered. About half of our patients speak only Spanish, and you will need to converse with Spanish-speakers on a daily basis with the same effortless grace with which you speak to our patients in English.
Job Type: Full-time, on-site (no remote work)
Schedule: Monday through Friday, plus 1-2 Saturdays per month.
LA Pain is seeking an energetic, people-oriented individual who thrives in a fast-paced environment to fill an opening on our exceptional front desk team.
Only native (or native-equivalent) Spanish speakers will be considered. About half of our patients speak only Spanish, and you will need to converse with Spanish-speakers on a daily basis with the same effortless grace with which you speak to our patients in English.
Job Type: Full-time, on-site (no remote work)
Schedule: Monday through Friday, plus 1-2 Saturdays per month.
Start Date: The sooner the better. A start date before November 18th is preferred.
Starting Pay: $24.00 to $28.00 per hour, depending on experience
Benefits: Health Insurance, Dental/Vision Insurance, 401(k)
Responsibilities:
- Greet and check in patients and guests in a warm, professional manner
- Manage busy phones with efficiency, patience, and finesse, while always sounding pleasant, knowledgeable and professional
- Schedule patients for consultations and procedures, confirm appointments
- Collaborate with Clinical Assistants, Medical Historians, and other team members to provide an exceptional patient experience
- Work within our medical records system to check patients in/out, document patient interactions, manage scheduling, and follow assigned workflows
- Maintain a beautiful reception area by keeping everything tidy, organized, and HIPAA-compliant at all times
- Receive mail, subpoenas, and deliveries; ensure urgent deliveries reach the correct person quickly
- Other responsibilities as assigned by the Lead Receptionist, Clinical Operations Manager, and other senior staff
Key Qualities:
- Fluency in Spanish is required
- Amazing people skills
- Good energy and an upbeat personality
- Excellent written and oral communication skills
- Strong organization, time management skills, and attention to detail
- Ability to multitask in a fast-paced clinical environment
- Able to lift at least 30 pounds unassisted
- LGBT-friendly
Required Experience:
- At least 3 years of relevant full-time work experience is required (or Bachelor’s degree plus at least 1 year of relevant full-time work experience after graduation)
- Experience at a specialty medical practice is highly valued but not required
- We also value hotel/hospitality experience and law firm experience as a strong foundation for this role
We are an Equal Opportunity Employer and welcome applications from all suitably qualified persons.