Medical Receptionist
Bristol Bay Area Health Corporation
- Location
- Onsite (Naknek, Alaska)
- Employment
- Part-time
- Level
- Entry Level
Posted 3 weeks ago
About the role
Bristol Bay Area Health Corporation is a tribal health organization providing quality care across rural Alaska. This role serves as the primary point of contact at a village clinic, managing patient registration, scheduling, and insurance verification to support community health services.
Skills
Patient registration
Insurance verification
EHR management
Appointment scheduling
Customer service
Data entry
HIPAA compliance
Multi-line phone operation
Office administration
Medical terminology
Communication skills
Multitasking
CPR/BLS certification
Full job details
Job Summary
The Medical Receptionist (Itinerant) is the first point of contact for patients and provides front-desk and administrative support for the village clinic. This role is responsible for patient registration, scheduling, insurance verification, and coordinating patient travel while maintaining strict confidentiality and HIPAA compliance.
Responsibilities
- Register patients, verify insurance, and enter data into the EHR
- Schedule appointments and manage check-in/check-out
- Collect and verify Medicaid, HPE, and sliding fee applications
- Answer and route phone calls; assist patient inquiries
- Coordinate Medicaid travel and prepare required documentation
- Scan, fax, file, and manage clinic documents
- Maintain reception and waiting areas
- Assist with patient surveys and customer comments
- Order office supplies and maintain clinic files
- Coordinate scheduling and outreach with BBAHC departments
- Train staff on registration procedures as needed
- Perform other duties as assigned
Qualifications
- High school diploma or equivalent
- Prior office or medical office experience preferred
- Basic computer and EHR skills; ability to type 40 wpm
- Proficient with multi-line phones and office equipment
- Strong customer service and communication skills
- Organized, dependable, and able to multitask
- Ability to maintain confidentiality and HIPAA compliance
- CPR/BLS certification (or ability to obtain)
- Willingness to travel for training/workshop
Reports: CHAP Assistant Manager