Monterey Bay GI Consultants

Company Information:
We are a specialty medical practice that includes Monterey Bay Endoscopy Center and Monterey Bay GI Consultants Medical Group with offices in Monterey and Salinas. Our practice has an outstanding reputation for quality services. Our practice works together to realize a shared vision of uncompromising excellence in Gastroenterology and Endoscopy. To fulfill this mission, we are committed to:

Listening to those we are privileged to serve
Earning the trust and respect of patients, profession, and community
Exceeding your expectations
Ensuring a creative, challenging, and compassionate professional environment
Striving for continuous improvement at all levels

Summary/objective
This position is critical in our practice as the individual in this role is responsible for greeting and intaking patients at the front desk. This position requires use of the ATHENA Electronic Medical Records System to perform the following functions.
Essential functions - Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Greets & receives patients, vendor representatives, and other visitors
Performs eligibility checks for upcoming patient appointments
Prepares chart paperwork for next day
Registers and checks in patients
- Updating demographic and insurance information
- Collecting financial / insurance information
- Recording preferred pharmacy / lab locations
- Recording primary care / referring physicians
Collecting co-payments and balances due
Scheduling appointments

Competencies

Ability to work independently and in a team environment
Attention to detail
Customer service
Communication – written and verbal
Multi-tasking
Reliability
Self-motivated

Work environment and schedule

This position is full time, Monday through Friday.

Physical demands

Sitting up to 8 hours per day

Travel required
Must be able to travel between both locations if needed

Required education and experience

Must be bilingual in English and Spanish
High School Diploma or GED
Minimum of one year reception experience
Must have strong attention to detail
Must be comfortable collecting and handling money (payments)
Ability to communicate effectively and professionally
Work well with patients, physicians, management, and staff
Have ability to function successfully under stressful conditions
Have excellent data entry skills

Preferred education and experience

Medical or hospitality reception experience preferred
Experience with medical insurance preferred

Affirmative Action/EEO statement

The Practice assures equal employment opportunity with respect to recruiting, hiring, training, compensation, transfers, and promotions. All policies are administered without regard to race, sex, pregnancy, childbirth, and medical conditions related to pregnancy and childbirth, age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of FMLA leave, disability, marital status, medical condition (cancer and genetic characteristics), genetic information, national origin, gender, gender identity, gender expression, sexual orientation, military or veteran status or any other characteristic protected by state, federal or local law in terms and conditions of employment. Information provided on any job application for our Practice will not be used for any discriminatory purpose.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Range $21.00-$24.00 per hour depending on experience.

Medical Receptionist

About the Role

Skills

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