Medical Receptionist
Optima Dermatology
- Location
- Onsite (Macedonia, Ohio)
- Employment
- Full-time
- Level
- Entry Level
Posted 1 day ago
About the role
Optima Dermatology is revolutionizing skin care by delivering world-class dermatology and cosmetic services with a focus on exceptional patient experience. The Medical Receptionist plays a key role in managing patient interactions and administrative workflows to support this mission.
Skills
Patient check-in
Patient check-out
Answering incoming calls
Patient queries
Verifying patient information
Documenting patient information
Customer service
Communication
Multitasking
EMA
EMR
Full job details
Hours: Monday-Friday 7:30am - 4pm
Location: 8183 Golden Link Blvd, Macedonia, OH 44067
Primary Responsibilities:
The following is an overview of the essential job functions and responsibilities, this may not be an all-encompassing list:
- Completing patient check-in and check-out procedures
- Answering incoming calls and providing appropriate follow-up
- Handling patient queries, concerns, and complaints
- Verifying and documenting patient information
- Welcome and greet patients entering/leaving the office
Position Requirements:
- At least 1 year of prior relevant experience
- Excellent communication and customer service skills
- Friendly, upbeat attitude a MUST
- Ability to multitask in a fast-paced environment
- Experience in a medical office preferred
- EMA/EMR experience preferred