Medical Scheduler - Bilingual Required
FAMILY HEALTH CENTERS
- Location
- Onsite (Okanogan, Washington)
- Compensation
- $18 - $19/hr
- Employment
- Full-time
- Level
- Entry Level
About the role
Family Health Centers is a nonprofit organization dedicated to providing high-quality, affordable healthcare to the Okanogan County community. The Medical Scheduler role focuses on managing patient appointments and optimizing clinic access to ensure effective preventive care delivery.
Skills
Full job details
Medical Scheduler – Start Your Career in Healthcare! (We Will Train You)
Location: Okanogan, Washington
Position Type: Full-Time
Language Requirement: Bilingual (English / Spanish) Required
Looking to Launch a New Career in Healthcare? No Prior Medical Experience Needed!
If you are motivated, organized, and love working with people, this is the perfect opportunity to begin a new career! We are seeking a compassionate, detail-oriented Medical Scheduler to join our growing healthcare team.
Never worked in medical scheduling before? No problem—we will train you! We provide complete hands-on training on our systems, scheduling protocols, and reports to set you up for success from day one.
About the Role
As a Medical Scheduler, you play a vital role in patient care. You will be the primary point of contact for helping patients book essential appointments, maintaining optimal clinic schedules, and ensuring maximum access to healthcare services for our community.
Key Responsibilities
Patient Scheduling & Outreach: Schedule regular and preventive medical visits for new and established patients; use recall protocols to contact patients due or overdue for exams.
Schedule Optimization: Work under the clinic manager's direction to manage provider schedules, track appointment fill rates, and ensure maximum appointment availability.
Patient Data & Insurance: Accurately update demographic information and verify insurance coverage for all scheduled visits.
Reporting & Tracking: Use report tools (EPM Server) to monitor patient lists, unduplicated patient counts, and clinic access metrics.
Administrative Support: Answer phone calls and assist patients with general questions and information requests warmly and professionally.
What We Are Looking For
Language: Must be bilingual in English and Spanish (spoken and written).
Education: High School Diploma or GED equivalent.
Skills: Strong basic reading, writing, and math skills; comfortable using basic computer programs.
Attitude: A team player with strong communication skills, great attention to detail, and a desire to learn!
Why Join Us?
Paid On-the-Job Training: We teach you everything you need to know about medical scheduling systems, PCMH protocols, and patient management.
Career Growth: Gain hands-on healthcare administration experience that opens doors for future advancement.
Community Impact: Help patients access essential, preventive healthcare when they need it most.