About the role

UofL Health is a fully integrated academic health system committed to delivering patient-centered care through compassionate and innovative services. The Medical Scheduler role supports the healthcare team by managing patient appointments, pre-authorizations, and communications in an urgent care setting.

Skills

Medical Scheduling Patient Interaction Pre-certification Pre-authorization Epic Centricity Business HIPAA Compliance Data Entry Communication Medical Terminology

Full job details

Primary Location:

JHHS - Med Center NE - ULP - CMG

Address:

2401 Terra Crossing Blvd
Louisville, KY 40241


Shift:

Rotating (United States of America)

Job Description Summary:

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Job Description:

Essential Functions:

Schedules follow up/return visits to our office for patients
Obtains appropriate pre-certification and pre-authorizations, as needed
Schedules medical tests and procedures for patients
Discusses patient instructions for procedures with patient so patient has clear understanding of what is expected
Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions
Uses Epic, Centricity Business, online paging systems and retrieves information from other hospital systems

Other Functions:

Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned

Additional Job Description:

Medical Scheduler, Urgent Care, Medical Center Northeast, PRN