Mobile Unit - Phlebotomist

INTRODUCTION:

Central Neighborhood Health Foundation is a Federally Qualified Healthcare Center committed to the Triple Aim as described by the Institute for Healthcare Improvement. Improving the US Health Care System requires simultaneous pursuit of three aims: 1) improving the experience of care, 2) improving the health of populations and 3) reducing per capita costs of health care. Preconditions for this include the enrollment of an identified population, a commitment to universality for its members, and the existence of an organization (an "integrator") that accepts responsibility for all three aims for that population.  

SUMMARY: 

Draws blood from patients or donors in hospital, blood bank, or similar facility for analysis or
other medical purposes.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assembles equipment such as tourniquet, needles, disposable containers for needles,blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified tests or procedures.

• Verifies or records identity of patient or donor and converses with patient or donor to allay fear of procedure.

• Applies tourniquet to arm, locates accessible vein, swabs puncture area with antiseptic, and inserts needle into vein to draw blood into collection tube or bag.

• Withdraws needle, applies treatment to puncture site, and labels and stores blood container for subsequent processing.

• Pricks finger to draw blood.

• Conducts interviews, takes vital signs, and draws and tests blood samples to screen donors at blood bank.

• Order supplies from laboratories

• Verify orders/change order if not done correctly by provider/order labs on behalf of providers.

• Centrifuge blood/freeze.

• Schedule pickups for certain bloodwork (ex. AFP/genetic screening).

• Collect other samples such as urine, stool, and breath tests.

• Sterilize instruments.

• Schedule appointments.

• Scan any labs not on interface.

• Handle stat orders.

• Billing such as ICD-10 codes and insurance verifications needed by laboratories so we don’t get billed.

QUALIFICATION REQUIREMENTS: 

To perform this job successfully an individual must be able to perform each essential duty,
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including other reasonable related duties as assigned by supervisor or manager. 

• Ability to collect and analyze utilization data

• Driving the mobile unit and willing to learn.

• Cleaning the mobile unit and completing inventory

• Driver checklist to be completed upon arrival to corporate from the site.

EDUCATION AND/OR EXPERIENCE: 

• Highschool Diploma or equivalent

• Completion of an accredited State Certification Phlebotomist program

• Knowledge and experience with Electronic Medical Records.

• Minimum 2 years related experience.

• Excellent interpersonal skills.

• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times

• Superior customer service skills.

NECESSARY SKILLS: 

• Ability to handle confidential and sensitive information.

• Ability to communicate effectively on the telephone.

• Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds.

• Ability to handle a “call center” environment; work quickly and multi-task.

• Ability to exercise good judgment to handle calls appropriately.

• Ability to demonstrate good customer service.

• Bi-lingual (English/Spanish) preferred.

• Strong problem-solving skills

• Ability to work independently, collaboratively, and possess strong time management skills.

• Excellent organizational skills and attention to detail.

• Ability to Drive

• Ability to lift 50lb

Policy

Punctual and regular attendance is an essential responsibility of each employee at CNHF. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided.

This policy does not apply to absences covered by the Family and Medical Leave Act (FMLA) or leave provided as a reasonable accommodation under the Americans with Disabilities Act (ADA). These exceptions are described in separate policies.

WORK ENVIRONMENT  

Described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Variations in conditions may occur under certain circumstances.  

CONFIDENTIALITY 

Maintains patient, employee, and Foundation confidentiality at all times, discussing patient or employee business only with appropriate parties who have a bona fide need to know; and communicating only the minimum amount of information necessary with respect to protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). 

1. AGREEMENT AND ACCEPTANCE 

2. I HAVE READ THE ABOVE JOB DESCRIPTION AND FULLY UNDERSTAND THE REQUIREMENTS SET FORTH AND WILL PERFORM ALL DUTIES AND RESPONSIBILITIES TO THE BEST OF MY ABILITY.