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MRI Tech Aide

Northeast Orthopaedic Alliance PLLC

Location
Onsite (Concord, New Hampshire)
Employment
Full-time
Level
Entry Level
Posted 2 days ago

About the role

Northeast Orthopaedic Alliance seeks an MRI Tech Aide to manage patient flow, registration, and scheduling while providing administrative and clinical support to the MRI department. The role ensures seamless workflow efficiency and outstanding patient service within a fast-paced orthopaedic care environment.

Skills

Patient reception Medical office administration Scheduling Communication Computer proficiency Telephone etiquette PACS administration Image management Patient pre-screening Data entry Insurance verification Problem solving Time management Clinical support Safety compliance

Full job details

MRI TECH AIDE

Schedule: Wednesday 7:00am-7:00pm, Friday 7:00am-7:00pm, Saturday 7:00am-3:00pm, Sunday 7:00am-3:00pm

SUMMARY: The MRI Tech Aide reports to the MRI Supervisor and is responsible for assisting with administrative and supportive operational duties within the department. Acting as a key bridge between patients, MRI technologists, and scheduling staff, the MRI Tech Aide ensures that patient flow and workflow efficiency run seamlessly. This position maintains positive, compassionate relationships with patients, family members, and clinical colleagues.

QUALIFICATIONS

  • Experience: Previous MRI, X-ray, or medical office experience preferred.
  • Communication: Excellent interpersonal and verbal communication skills, with a strong focus on providing outstanding patient service.
  • Flexibility & Problem Solving: Positive attitude with the ability to remain flexible, adapt to workplace changes, problem-solve, and resolve issues effectively.
  • Stress Management: Ability to maintain composure and efficiency in a fast-paced clinical environment.
  • Technical Skills: Strong computer proficiency and telephone etiquette.
  • Safety: Medically cleared and safe to work in an MRI environment (Zone IV/Zone III compliance).

JOB DUTIES

  • Patient Reception: Greets patients as they enter the MRI suite in a warm, welcoming manner.
  • Check-In & Registration: Checks in patients while confirming all demographic and insurance information is up to date.
  • Communications: Answers incoming department phone calls and responds to non-clinical Microsoft Teams messages promptly and courteously.
  • Packet & Order Management: Monitors and completes all MRI order packet requests in athenaOne.
  • Schedule Preparation: Prepares next-day schedules, ensuring all MRI packets are complete and all prior comparison images are available for the radiologist at the time of reading.
  • Image Management: Burns CDs/disks and imports outside imaging.
  • PACS Administration: Pushes images to and navigates across various PACS platforms (primarily Joints PACS and McKesson).
  • Clinical Support: Assists with patient pre-screening and room turnover as needed.
  • Department Oversight: Collaborates with the MRI Supervisor to address operational issues as they arise throughout the day.
  • Linens & Supplies: Maintains clean laundry supplies (sheets, blankets, johnnies, and shorts), including washing, drying, and folding shorts as needed.
  • Time Management: Demonstrates accountability in managing time and resources to complete assigned tasks punctually.
  • Performs other duties as assigned by the supervisor.

PHYSICAL REQUIREMENTS

  • Position requires moderate to frequent reaching, bending, kneeling, squatting, and lifting.
  • Requires moderate to extensive keyboarding (varies day-to-day).
  • Requires moderate walking and standing, with occasional sitting.