Palliative & Hospice Care Medical Assistant (MA)

Alpha Home Health & Hospice
Location: Everett, WA (On-Site)
Schedule: Full-Time | Monday-Friday, 8:00 AM-5:00 PM
Compensation: $24-$33 per hour DOE

Benefits:

Take Care of You

• Medical, dental & vision + free telehealth
• Paid holidays, sick time & vacation
• Flexible scheduling to fit your life
• Employee Assistance Program & Emergency Fund

Plan for the Future

• 401(k) with company match
• Company-paid life & AD&D insurance
• Health & Flexible Spending Accounts
• Tuition reimbursement & growth opportunities

A Few Extras

• Pet insurance
• Mileage reimbursement
• Employee referral program
• Voluntary insurance options

Alpha Home Health & Hospice is seeking a compassionate, organized, and detail-oriented Medical Assistant to support our Palliative Care and Hospice programs.

Responsibilities

• Coordinate patient appointments, home visits, and follow-up care
• Communicate with patients, families, providers, referral sources, pharmacies, and community partners
• Document patient updates, symptoms, and clinical information in the EMR
• Process provider orders, medication changes, and care plan updates
• Assist with hospice and palliative care referrals, admissions, and scheduling
• Support care transitions between hospitals, home health, palliative care, and hospice services
• Manage inbound and outbound calls, messages, and patient inquiries
• Provide compassionate support and education to patients and families
• Identify and communicate changes in patient condition to the clinical team
• Assist with advance care planning documentation and care coordination
• Maintain accurate and timely records while ensuring compliance with agency procedures

Qualifications

• Medical Assistant certification (CMA, RMA, or equivalent) preferred
• Experience in hospice, palliative care, home health, geriatrics, primary care, or care coordination required
• Strong communication, customer service, and interpersonal skills
• Proficiency with EMR systems and clinical documentation
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Compassionate, dependable, and team-oriented approach to patient care

If you are passionate about providing compassionate care and helping patients and families navigate serious illness with dignity and support, we encourage you to apply today.