Part-Time Field Services Specialist (Phlebotomy Required)

Description

SUMMARY:  The role of the Field Service Specialist is specific to specimen collection and related field services provided by Luxor Scientific. Responsibilities include managing specimen collection supplies; assembling and entering test requisition data into the laboratory information system; performing phlebotomy and collecting blood specimens from patients; assisting patients and/or the Client’s staff with the specimen collection process; properly labeling, processing, preparing, and shipping specimens to the laboratory for testing; and printing and delivering test results to the Client, as applicable to the services provided by Luxor. 

By Federal Regulation, Specialist MAY NOT perform other tasks without PRIOR approval by his or her manager.

The Specialist must be capable of efficiently collecting and processing specimens in accordance with established procedures and applicable requirements. Workload will vary, and the Specialist must be able to manage multiple specimens and related documentation at various stages of completion. This may involve collecting and organizing specimen and patient identification information during peak demand and completing required processing and documentation during periods of lower demand. The Specialist will utilize otherwise idle time to gather chart notes and medical necessity documentation, prepare test requisitions and collection supplies for upcoming appointments, maintain adequate supply levels, and complete other duties directly related to Luxor’s specimen collection and field services.

HOURS/SCHEDULE:

• Every Tuesday, approximately 8 hours a week
• 8am-4:30pm
• Depending on client-specific work schedule, may include other daily hours, weekends and/or holidays.

ESSENTIAL DUTES:

• Greets patients in a prompt, courteous and helpful manner.
• Follows the Specimen Collection procedure for collection through shipping of specimens.
• Completes test requisitions and obtain patient and provider signatures completely and accurately.
• Collects and attaches all documentation that is supplemental to the requisition, including as appropriate photocopies of insurance cards, credit card “on file” forms, photocopies of chart notes and medical necessity forms.
• Obtains specimens and labels them correctly.
• Packages specimens correctly for transport.
• Maintains inventory of specimen collection and shipping supplies, and order supplements as needed.
• Clocks in and out of Luxor’s timekeeping system consistently and accurately
• Checks email regularly and completes Requests for Missing Information.
• Meets deadlines in a multi-functional task environment.
• Follows all safety regulations and procedures.

COMPLIANCE:

Adhere to the requirements of the Standards for Security and Privacy of Individually Identifiable Information (the "Security and Privacy Regulations"), as applicable, under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), as amended, as well as with the Health Information Technology for Economic & Clinical Health Act ("HITECH"), Subtitle D-Privacy (§§13400-13424), as part of the American Recovery and Reinvestment Act of 2009, as amended.

Adhere to the Anti-Kickback Statute (“AKS”) found at 42 U.S.C. § 1320a-7b, which prohibits the exchange (or offer to exchange), of anything of value, in an effort to induce (or reward) the referral of federal health care program business. Understand and be aware that Luxor’s provision of phlebotomy (or other specimen collector) services to Clients may implicate the AKS if “the phlebotomist performs additional tasks that are normally the responsibility of the physician’s office staff” (See OIG Alert, Federal Register: December 19, 1994). The Specialist will perform only those tasks defined above and will perform no additional tasks which could be interpreted as “clerical or medical functions not directly related to the collection or processing of laboratory specimens”. (OIG Alert). Such additional tasks, per the OIG Alert, can include (but are not limited to) “taking vital signs or other nursing functions, testing for the physician’s office laboratory, or performing clerical services”.

Requirements

QUALIFICATIONS:

• Phlebotomy Experience Required
• High School Diploma or equivalent.
• One year of specimen collector experience in a physician practice, medical clinic or hospital setting.
• Basic knowledge of medical terminology.
• Basic knowledge of personal computers and proficiency with Microsoft Word, Excel, and Outlook.
• Ability to work under pressure while maintaining a high level of accuracy and professionalism.
• Ability to communicate effectively and professionally both orally and in writing.
• Professional client service principles and practices.

PHYSICAL DEMANDS AND CONDITIONS:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. 

Clinic/Group Medical Practice environment with exposure to communicable disease or body fluids. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The Specialist may be required to conduct supervised and observed urine drug specimen collection. In these cases, the observer must be of the same gender as the person providing the specimen.