Patient Services Coordinator
Adoration Health
- Location
- Onsite (LOUISVILLE, KY)
- Employment
- Full-time
- Level
- Mid Level
Posted 2 weeks ago
About the role
Adoration Health is a compassionate home health and hospice provider seeking a Patient Services Coordinator to support agency leadership and patient care staff. The role focuses on managing administrative and scheduling functions to ensure smooth operations and high-quality patient support.
Skills
Administrative support
Scheduling
Customer service
Microsoft Office
Word
Excel
Outlook
Multi-tasking
Communication skills
Interpersonal skills
Organizational skills
Attention to detail
Home health knowledge
Hospice knowledge
Full job details
Our Company
Adoration Health
Overview
Supports agency leadership and patient care staff with administrative and scheduling functions.
Responsibilities
- Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
- Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
- Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
- Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order
Qualifications
- High school graduate or GED
- Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
- Sound knowledge of the framework, organization, and function of home care including eligibility requirements
- Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
- Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
- Ability to work independently and in a team environment
- Excellent, oral, written, and interpersonal communication skills
- Professional appearance and demeanor
About our Line of Business
Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.Additional Job Information
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