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Prisma Health

Patient Services Coordinator F/T Day

Prisma Health

Location
Onsite (Cleveland Street Pediatrics, South Carolina)
Employment
Full-time
Level
Entry Level
Posted 1 week ago

About the Role

Prisma Health is the largest not-for-profit health organization in South Carolina, serving over 1.2 million patients annually. The Patient Services Coordinator role provides essential administrative support, including scheduling, patient inquiries, and office operations, to help transform healthcare for the communities served.

Skills

Administrative support Scheduling Data entry Payroll documentation Customer service Office equipment operation Mathematical skills Computer skills Patient inquiries Accounts receivable Billing Vendor coordination Training Inventory management

Full job details

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides support in daily administrative operations.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference.

  • Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.

  • Reassigns employees as necessary to cover required workload

  • Resolves routine problems in business office.

  • Oversees sorting and prioritizing of incoming mail

  • Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.  

  • Responsible for payroll documentation and processing

  • Contacts vendors for repair or routine service of equipment.  Forwards proposal/quotes to management for approval.

  • Maintains adequate levels of office supplies.

  • Conducts orientation and in-service training for support staff.

  • May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.

  • May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.

  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Qualifications

  • Education -  High School diploma or equivalent

  • Experience - Two (2) years related experience

In Lieu Of

  • NA

Required Certifications, Registrations, Licenses

  • NA

Knowledge, Skills and Abilities

  • Basic computer skills

  • Data entry skills

  • Knowledge of office equipment

  • Mathematical skills

Work Shift

Day (United States of America)

Location

Cleveland Street Pediatrics

Facility

Gyn Peds Adolescent

Department

Gyn Peds Adolescent-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.