Patient Services Coordinator (Medical Office)

We are a growing Prosthetics & Orthotics healthcare company dedicated to helping patients regain mobility and improve their quality of life.

We are currently seeking a Patient Services Coordinator with 1–3 years of medical office experience to join our Willow Grove team. This position plays a key role in coordinating patient services, communicating with insurance companies, and supporting daily office operations.

If you are computer savvy, organized, and comfortable working in a fast-paced healthcare environment, we would love to hear from you.

Why Join Our Team

• Stable Monday–Friday schedule

• No weekends

• Supportive, team-oriented office environment

• Opportunity to grow in the prosthetics and orthotics healthcare field

• Competitive pay

• Work that directly helps patients improve their mobility and independence

Key Responsibilities

• Communicate with patients and insurance companies regarding services and benefits

• Perform insurance verification and obtain prior authorizations

• Prepare work orders and required patient documentation

• Organize and submit patient charts for billing processing

• Maintain accurate patient records using office systems

• Assist with patient coordination and service flow within the office

• Provide professional customer service to patients and visitors

• Assist with front desk coverage when needed

• Perform general office duties including phones, scanning, faxing, and email communication

Required Qualifications

• 1–3 years of medical office experience

• High school diploma or equivalent

• Must be computer savvy and comfortable learning new software systems

• Proficiency in Microsoft Excel, Outlook, and Word

• Experience with insurance verification or prior authorizations

• Experience using general office equipment (phones, scanners, copiers, fax machines)

• Strong organizational and multitasking skills

• Ability to work in a fast-paced environment and handle pressure

• Strong communication and customer service skills

• Ability to maintain confidential patient information

Preferred (Not Required)

• Knowledge of medical terminology or anatomy

• Experience in prosthetics & orthotics, orthopedic, rehabilitation, or durable medical equipment (DME) settings

• Familiarity with EMR/EHR systems

Additional Information

We are a drug-free workplace. Employment offers are contingent upon successful completion of a drug screen and background check.