About the Role

ADVENT is a home health care provider seeking a Patient Services Representative / Medical Assistant to deliver hands-on patient care and support clinic operations. The role involves rooming patients, documenting medical history, assisting physicians, and managing scheduling and administrative tasks to ensure a seamless patient experience.

Skills

Patient care Medical documentation Vitals collection EMR proficiency Procedure assistance Scheduling Customer service Time management Multitasking Microsoft Office Attention to detail Problem-solving Communication skills Teamwork

Benefits

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

401k match

Life insurance

Full job details

Description

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring: Patient Services Representative / Medical Assistant

Locations: Vernon Hills and Northbrook

As a Medical Assistant / Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

What You’ll Do as a Medical Assistant / Patient Services Representative:

Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment
Ensure a smooth and seamless patient experience throughout the day
Collaborate closely with clinical staff to support quality care
Room patients and accurately document medical history and vitals in the EMR
Assist in procedures with Physicians
Safety and sanitation of rooms and equipment
Welcome patients warmly and assist with scheduling needs
Schedule appointments and manage patient flow for a smooth clinic experience
Answer incoming calls and provide overflow support to the call center as needed
Open and close the clinic following established protocols
Ensure proper documentation, process payments, and support daily clinic operations
Order medical supplies and pharmaceuticals as needed
Onboard and train new staff
Provide support to our market clinics as needed

What You Bring:

Previous experience in a medical or healthcare setting preferred
Medical Assistant certification preferred or minimum of 1 year experience
Strong time management skills and the ability to multitask effectively
Experience working with performance-based goals or metrics
A customer-first mindset and excellent communication skills
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Valid driver license

Why Choose ADVENT:

16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
A culture that values solutions and encourages growth
Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself!
This is a full-time 32-40 hr/week flex position
Monday-Friday 8:00AM-4:30PM

Explore more at: ADVENT Careers Website