Phlebotomist

QUALIFICATIONS

      Education

• High school graduate or equivalent
• Formal phlebotomy training desired

      Experience/Skills

• One to two years’ experience
• Typing skills
• Ability to work with co-workers, patients, outside agencies, and physicians
• Performs waived testing and participates in proficiency testing programs

      Required Licenses/Certifications

      Working Conditions

ROUTINE RESPONSIBILITIES

      Behavioral Expectations

      Responsibilities/Technical Skills

• Practices courtesy, tact, and diplomacy–essential elements of the job–when in contact with lab customers
• Maintains a professional and friendly atmosphere for patients and co-workers
• Answers telephone
• Faxes
• Files and organizes
• Sends mail to mailroom daily
• Checks equipment temperatures daily, making sure they are in range, and that corrective action is taken if a temperature is out of range
• Receives and logs specimens coming into clinical and waived laboratories
• Reads and understands requisitions and physicians’ orders for laboratory requests
• Has knowledge of the correct order of draw
• Has knowledge of test requirements such as specimen collection container, specimen processing, and specimen storage and transportation. 
• Assembles equipment, such as needles, appropriate containers, etc. according to specified procedures. 
• Adequately performs venipuncture and heel sticks according to procedures.
• Performs Nursing Home collections
• Properly labels all collected specimens
• Accurately documents and reports patient results
• Consults with appropriate lab personnel when test findings are abnormal
• Draws blood competently and expediently with as little patients discomfort as possible
• Completes duties in a timely and productive manner, responding to workload appropriately
• Knows how to prioritize STATs, ASAP, time scheduled test, etc.
• Conducts drug screen–Non DOT and DOT–collection and processing
• Reports and documents critical value within established time frames
• Follows lab procedures for waived tests: urine dipstick, urine hCG, strep screens, Covid/Flu A/B, and RSV
• Stocks work area and supplies prior to leaving and throughout the day and as needed
• Disinfects work area and equipment according to laboratory procedure
• Reports to the director when results are unacceptable
• Participates in at least 80% of monthly departmental meetings
• Other duties as assigned

      Quality Control/Quality Assurance

• Conducts daily charge review
• Maintains accurate records
• Consistently performs, analyzes, and records quality control data
• Properly follows procedures to confirm patient identity
• Takes necessary and appropriate corrective action, and documents consistently
• Reports NO patient results when quality control values are unacceptable
• Participates in quality assurance monitoring programs
• Performs necessary quality assurance documentation consistently
• Performs other duties as assigned

      Budget/Cost Containment/Misc.

• Conscious of cost containment and complies as feasible
• Monitors inventory and orders supplies on a weekly basis
• Conducts monthly review of supplies to check for expiration dates
• Notifies the Manager when supplies are low and have not been received
• Follows the SCCH attendance policy
• Utilizes time clock in a professional manner
• Clocks out for breaks if leaving the hospital grounds
• Works overtime hours only when approved by manager

      Competency/Education

• Documents competency of job performance at 6 months and on an annual basis according to CLIA guidelines
• Performs required education in HealthStream
• Performs required mandatory education in MediaLab