R-112265 Medical Assistant

About The Role

As an Medical Assistant at Carbon Health, you will provide direct clinical and administrative support to patients and providers in a fast-paced outpatient setting. This hourly, full-time position is ideal for someone with at least 1 year of experience who is comfortable performing patient triage, supporting basic diagnostic procedures such as EKGs, and managing front desk responsibilities with a strong focus on customer service. You will play a key role in ensuring efficient clinic operations, accurate documentation, and a positive patient experience, while collaborating closely with physicians, nurses, and other care team members.

What You'll Do

• Greet patients and visitors in a professional, courteous manner and provide high-quality customer service throughout the visit
• Perform patient intake and triage, including obtaining and documenting vital signs, medical history, current medications, and chief complaints
• Assist providers with examinations, procedures, and treatments within the scope of a Medical Assistant
• Perform and document routine diagnostic tests such as EKGs according to established protocols and quality standards
• Prepare examination rooms, ensuring cleanliness, appropriate supplies, and proper equipment setup before and after each patient visit
• Support front desk operations, including answering phones, scheduling appointments, verifying insurance, and collecting co-pays and required forms
• Accurately enter and update patient information in the electronic health record (EHR) system while maintaining confidentiality and data integrity
• Provide patient instructions and education as directed by providers, ensuring patients understand follow-up care and next steps
• Coordinate referrals, lab work, imaging, and other ancillary services as requested by providers
• Follow infection control, safety, and quality guidelines to maintain a safe environment for patients and staff
• Assist with inventory management, including stocking and tracking medical and office supplies
• Collaborate with physicians, nurses, and other team members to support efficient clinic workflows and a positive patient experience
• Adhere to all organizational policies, regulatory requirements, and professional standards relevant to the Medical Assistant role

Qualifications

• High school diploma or equivalent
• Completion of an accredited Medical Assistant program or equivalent on-the-job training
• Minimum of 1 year of experience as a Medical Assistant in an outpatient, clinic, or similar healthcare setting
• Demonstrated experience performing patient triage, including vital signs, histories, and documentation
• Experience performing EKGs or willingness to be trained and become proficient in EKG procedures
• Proficiency with front desk duties, including scheduling, check-in/check-out, and basic insurance verification
• Strong customer service skills with the ability to interact professionally and compassionately with patients, families, and staff
• Basic computer skills and familiarity with electronic health record (EHR) systems
• Knowledge of standard medical terminology, clinical workflows, and office procedures
• Ability to prioritize and manage multiple tasks in a busy clinical environment with attention to detail and accuracy
• Strong verbal and written communication skills in English
• Ability to maintain patient confidentiality and comply with HIPAA and organizational privacy policies
• Ability to stand, walk, and move between exam rooms for extended periods, and to lift or position patients and equipment as required for clinical duties