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Exemption Status:

Hiring Range:

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

1. Duties include, but are not limited to, communicating with patients and preparing them for the exam, patient film and report coordination, and stocking supplies.
2. Follows all Quality Control policies and procedures for compliance with departmental, local, state and federal regulations.
3. Uses radiation safety measures and protection devices to comply with government regulations, hospital policy, and to ensure safety of patients and staff.
4. Greets patients politely and efficiently.
5. Delivers patients to examination rooms.
6. Takes thorough and accurate patient medical histories as directed.
7. Clearly explains procedures to patients in English.  Seeks out interpreter services if needed.
8. Sets up examination rooms, ensuring that all necessary equipment and supplies are available and functioning.
9. Makes patient as comfortable and relaxed as possible.
10. May monitor patients' conditions and reactions, reporting abnormal signs to physician.
11. May assist with the completion of documents and treatment records, and delivering documents to PACS.
12. Assists other medical team and administrative staff members, such as physicians and nurses, in conducting special procedures or completing administrative duties.
13. Performs all duties with strict adherence to and compliance with government regulations, hospital policies and procedures, and safety/ALARA (As Low As Reasonably Achievable) guidelines.

Standard Staffing Level Responsibilities:
1. Meets established productivity standards.
2. Facilitates and promotes the sharing of knowledge and content throughout departments.
3. Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
4. The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.
5. Adheres to change control processes.
6. Participates in cross training to optimize department resources.
7. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
8. Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.
9. Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
10. Adheres to the HealthAlliance Hospital Code of Conduct and Behavior Standards and dress code. 
11. Complies with established environment of care/safety policies and procedures and all health and safety requirements. 
12. Maintains and fosters an organized, clean and safe work environment.
13. Contributes to the development and application of process improvements.
14. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
15. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
16. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
17. Complies with established departmental policies, procedures and objectives.
18. Attends variety of meetings, conferences, seminars as required or directed.
19. Demonstrates use of Quality Improvement in daily operations.
20. Complies with all health and safety regulations and requirements.
21. Respects diverse views and approaches, demonstrates Standard of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
22. Maintains, regular, reliable, and predictable attendance.
23. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. CPR certification

Preferred:
1. High School Diploma 

Experience/Skills:
Required:
1. Strong organizational and communication skills
2. Knowledge of medical terminology, anatomy, patient positioning, equipment protocols, radiation safety, radiation protection and basic patient care
3. Ability to communicate clearly in English with patients to explain procedures while making them as comfortable as possible
4. Ability to follow and comply with directions procedures, policies and regulations
5. Ability to work effectively and collaborate with medical staff, personnel, students, and patients
6. Ability to read, write and speak clearly in English

Preferred:
1. Enrollment in a formal radiologic tech program
2. Minimum one (1) year of experience in a medical office 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:
- Standing, walking, repetitive movements, working indoors, color vision
- Precise motor skills, hearing, vision

Frequently:
- Sitting, pushing, pulling, twisting, bending, reaching, grasping, high stress level

Occasionally:
- Climbing, balancing, kneeling, heights

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.