Team Lead, Medical Assistant-Registered
WakeMed Health & Hospitals
- Location
- Onsite (Raleigh, North Carolina)
- Employment
- Full-time
- Level
- Mid Level
Posted 1 week ago
About the Role
WakeMed Health & Hospitals is seeking a Team Lead, Medical Assistant to support leadership by facilitating new hire orientation and training. The role ensures consistency in clinical workflows and models adherence to standards of care within the ambulatory care setting.
Skills
Medical Assistant
Clinical Workflow
Patient Care
Training
Orientation
Standard Processes
Clinical Staff Communication
Physician Collaboration
Ambulatory Care
Protocol Adherence
Full job details
Overview
Performs all duties of the Medical Assistant. Supports the leadership to ensure consistency and competence in facilitating Medical Assistant new hire orientation, training, and job responsibilities. Demonstrates knowledge of and provide training in Medical Assistant clinic workflows, standard processes, provider directed patient care, and in accordance with WakeMed policies and procedures. Models adherence to the standards of care, approved protocols, and standing orders. Seeks educational resources and learning experiences to achieve and maintain currency in the area of practice. Communicate effectively among clinical staff and physicians. Must be available for flexible scheduling, able to work in various locations, and comfortable with change. Understands the needs of the organization and supports the mission, values, and management of WakeMed Physician Practices. The required registration/certification must be one of the following: American Academy of Medical Assistants, American Medical Technologists, American Registry of Medical Assistants and the National Center for Competency Testing.
Department Description
Licensure
Education
High School Diploma or Equivalent Required
Experience
3 Years Clinical - Ambulatory Care Required
Performs all duties of the Medical Assistant. Supports the leadership to ensure consistency and competence in facilitating Medical Assistant new hire orientation, training, and job responsibilities. Demonstrates knowledge of and provide training in Medical Assistant clinic workflows, standard processes, provider directed patient care, and in accordance with WakeMed policies and procedures. Models adherence to the standards of care, approved protocols, and standing orders. Seeks educational resources and learning experiences to achieve and maintain currency in the area of practice. Communicate effectively among clinical staff and physicians. Must be available for flexible scheduling, able to work in various locations, and comfortable with change. Understands the needs of the organization and supports the mission, values, and management of WakeMed Physician Practices. The required registration/certification must be one of the following: American Academy of Medical Assistants, American Medical Technologists, American Registry of Medical Assistants and the National Center for Competency Testing.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure
Registered or Certified Medical Assistant Required
*Must be licensed with AAMA, AMT, ARAMA, OR NCCT
Education
High School Diploma or Equivalent Required
Experience
3 Years Clinical - Ambulatory Care Required