Weekday Home-Based Medical Assistant

Job Details: Job Location: 36 Dearborn St - Roxbury, MA, Position Type: Full Time 30+ hours, Salary Range: $18.00 - $30.65, Position Title: Home-Based Medical Assistant Department: PACE Supervisor:  Medical Assistant Supervisor/ Nurse Manager Hours per week:  40 (Monday to Friday) Pay Range:  The expected base pay for the position is $18-$30.65 per hour and may be increased based on other factors, such as language, certifications, etc. Primary Function:  Provide clinical and administrative support to the Primary Care and Nursing teams in caring for participants in their homes. Responsibilities include performing phlebotomy, taking and recording vital signs, assisting with medication administration (including insulin), and completing simple dressing changes as directed. Must be flexible and willing to take on tasks within the scope of practice as requested by nursing and primary care staff, while ensuring accurate documentation and adherence to safety protocols.   Duties & Responsibilities: Provide clinical support to nursing and primary care staff during home visits. Perform and document vital signs (BP, pulse, temperature, O₂ saturation), blood glucose checks, and weights for participants in their homes. Perform phlebotomy procedures during home visits as requested. Report observations and assessments promptly to nursing or primary care staff. Administer pre-filled insulin or medications (including eye drops and topical ointments) and perform simple dressing changes during home visits as directed. Discard any expired medications appropriately, including insulin and eye drops, following protocol. Participate in the PACE QAPI Program, including evaluating MA services and implementing quality improvement interventions. Maintain accurate documentation of all home-based services provided. Comply with PACE policies and procedures, including competency requirements. Perform additional responsibilities as assigned by the MA supervisor or Nurse Manager. Qualifications: Minimum Basic Knowledge: Fluent in written and spoken English. Strong organizational skills and attention to detail. Ability to collaborate effectively within an interdisciplinary team environment. Knowledge of infection control practices and home safety standards.   Familiarity with electronic medical records (EMR) and accurate documentation standards.   Experience & Qualifications: Certification in Medical Assisting or Clinical Assisting (required). Minimum of 1-year experience working with the geriatric population.  Badic knowledge of phlebotomy and vital sign measurement. Valid driver’s license and reliable vehicle for home visits.  Ability to work effectively with multicultural staff, participants, and caregivers.  Ability to function as a collaborative member of an interdisciplinary team.  Bilingual skills in Spanish, Portuguese, or Haitian Creole preferred.    Essential Functions: Deliver safe and effective clinical support to participants in their homes, ensuring continuity of care outside the center. Accurately collect and document health data, including vital signs and blood glucose, to assist in ongoing care plans. Provide medication-related support, including insulin administration and other prescribed treatments, under nursing supervision. Maintain compliance with protocols for medication handling, including proper disposal of expired medications. Communicate observations and participant needs promptly to nursing and primary care teams to support timely interventions. Uphold infection control, safety standards, and confidentiality during all home-based interactions. Contribute to quality improvement initiatives and maintain accurate documentation for all services provided. Demonstrate flexibility and adaptability to meet participant needs and organizational priorities within the scope of practice.   Physical Requirements: Ability to travel to participant homes and community locations; must maintain a valid driver’s license and reliable transportation.   Frequent standing, walking, bending, and reaching during home visits and nursing procedures.   Ability to lift, push, or pull up to 25 pounds (e.g., medical supplies, equipment).   Manual dexterity for performing MA tasks and operating medical equipment.   Visual and auditory acuity sufficient for assessing participants, reading medical records, and communicating effectively.   Ability to tolerate exposure to various home environments, including potential allergens, pets, and varying temperatures.   Capacity to respond quickly in emergency situations and perform CPR if required.    Supervisory Responsibility This position does not include direct supervision of staff. However, the Home-Based Medical Assistant may: Provide guidance or support to new team members during orientation or training, as directed by the Nurse Manager. Ensure proper handling and documentation of medications and supplies during home visits. Communicate any issues related to participant care, supplies, or safety promptly to the Nurse Manager. Assist in maintaining compliance with protocols and quality standards during home-based services.   Define Access Level to PHI: Level 4: Authorized to access full health information. UCHC position and job responsibilities involve the provision of patient care and working as a clinical team member. Staff in this category level, although allowed full access, should only access the necessary information for each respective treatment encounter/circumstance.