Certified Medical Assistant Behavioral Health

Where You’ll Work

Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. It’s an incredible time to join us as we are a proud Magnet® Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado’s top destination resorts, you will enjoy an incredible lifestyle while having the career you’ve always wanted.

Job Summary and Responsibilities

As our Medical Assistant II, you will assume a crucial supportive role, collaborating with the healthcare team and patients/families to identify and meet their comprehensive needs while promoting optimal health, well-being, and safety. Every day you will perform a variety of clinical tasks as directed by providers, meticulously maintain accurate chart documentation, participate in professional development, and potentially assist with front office duties, all while contributing to an efficient and patient-focused work environment. To be successful in this role, you will demonstrate a commitment to patient care standards, strong clinical skills, and personal accountability for relationship-based care and our organizational mission. Your dedication to growth within our MA Clinical Ladder is highly valued.

• Assess patient's physical, psychosocial, cultural and spiritual needs through observation, interview, review of medical records & clinical data, and evaluate patient's response and report to responsible provider to ensure optimal patient outcome.
• Demonstrate competency in a variety of therapeutic and diagnostic interventions including but not limited to vital signs, mini treatments/procedures, prevention services, previsit planning and postvisit follow up, medication refills per protocol for existing treatment plans and ensures patient flow through the clinic is efficient.
• Contributes to the development and implementation of patient plan of care and in collaboration with the interdisciplinary team; determine presence/absence of barriers to active participation in the individualized care plan and ability to self-manage their health conditions, with the purpose of planning patient care and care coordination.
• Provide patient/family education through assessment of patient/family, health literacy, barriers to learning readiness, needs, and ability, then provide teaching and evaluate effectiveness of teaching; patient engagement.
• Encourage patient engagement in the healthcare partnership through the use of motivational interviewing, evidence-based self management support protocols, tools, and teach back methodology.
• Precepts and mentors new staff or medical assistant students as needed.

Job Requirements

Required

• High School Diploma/G.E.D.
• BLS through American Heart Association
• Nationally Certified as a Certified Medical Assistant, Certified Clinical Medical Assistant or Registered Medical Assistant by one of the following: AAMA, AMT, ARMA, NAHP, NHA or NCCT
• Successful completion of all Medical Assistant Core Skills, as well as additional competencies which are specialty specific, as defined within the Scope of Practice for Medical Assistants

Preferred

• Completion of Medical Assisting Program/Trade/Technical School
• Completion of EMT Program/Trade/Technical School