Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN)

Description

• Rooms patients using established protocols, including escorting patients from the waiting area, obtaining vital signs, reviewing and updating the electronic health record (medications, immunizations, and history), and completing accurate documentation.
• Administers injectable, oral, inhaled, and topical medications as ordered and documents appropriately in the electronic health record.
• Performs clinical duties under the direction of the healthcare provider, including wound care, dressing changes, ear irrigations, spirometry, tympanometry, suture removal, and other procedures within scope of practice.
• Assists providers with clinical procedures, including but not limited to laceration repair, cryotherapy, urinary catheterization, AED use, oxygen administration, and general examination support.
• Responds to patient phone inquiries by collecting and processing information, coordinating appropriate follow-up, managing prescription refill requests, and communicating lab, imaging, and procedure results.
• Maintains inventory, orders supplies, and ensures all equipment is clean and in proper working order.
• Uses pre-analytical processes to collect specimens for laboratory testing, including but not limited to phlebotomy, waived laboratory testing, and EKG’s.
• Cleans, prepares, and stocks exam rooms prior to daily operations and between patients to ensure a safe and efficient care environment.
• Floats to other departments as needed to assist with CMA/LPN-related duties.
• Performs clerical and administrative tasks as appropriate.
• Other job duties and responsibilities as assigned to effectively meet the needs of the patients, the department, and the organization as a whole.

Competency Statements

• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Applied Learning – Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Communication – The ability to get one’s ideas across through oral or written means and to understand the ideas of others through effective listening skills.
• Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
• Empathetic – Ability to appreciate and be sensitive to the feelings of others.
• Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Tactful – Ability to show consideration for and maintain good relations with others.
• Honesty/Integrity – Ability to be truthful and be seen as credible in the workplace.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Requirements

Education:

• CMA - Graduate from a Medical Assistant program: Required
• LPN - Graduate from a Nursing program: Required

Computer Skills:

• Basic Microsoft Office
• Epic experience preferred

Certifications & Licenses:

• CMA - Certified Medical Assistant certification through American Association of Medical Assistants - May obtain within 6 months of hire.
• LPN - Must hold appropriate Licensure and eligible to practice in State of Wisconsin
• BLS