Clinical Operations Specialist - Medical Receptionist (Bilingual-English/Spanish)
Mia Aesthetics Services
- Location
- Onsite (Saint Louis, MO)
- Employment
- Full-time
- Level
- Entry Level
About the Role
Mia Aesthetics is a plastic surgery clinic network dedicated to making high-quality cosmetic surgery accessible and affordable. The Clinical Operations Specialist supports the clinical team by managing administrative duties, patient appointments, payments, and pre-operative clinical tasks.
Skills
Benefits
- Benefit offerings
Perks
- On-the-job training
- Professional development
- Advancement opportunities
Full job details
Description
At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.
Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all.
Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.
Be a part of a team transforming lives and supporting dreams every day!
Requirements
The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F.
Performs clerical and administrative roles as needed to support operations
- Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
- Confirms surgical patient appointments via phone call and written communication
- Informs the clinical team of the daily surgery schedule
- Takes pre-operative photos and processes electronic prescriptions for doctors
- In charge of preliminary physical test such as vitals needed the day before all surgeries
- Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
- Tracks inventory for surgical and clinical accessories/supplies for designated department
- Performs other duties as assigned
Education & Experience
- GED or High School Diploma
- Enjoys working with a high sense of urgency
- Strong customer service skills
- Strong verbal and written communication skills
- Strong computer skills
- Bilingual in English and Spanish