Full Time UC Medical Assistant
Carbon Health
- Location
- Onsite (Santa Clara, California)
- Employment
- Full-time
- Level
- Entry Level
About the role
Carbon Health is a health technology company and modern healthcare provider simplifying access to care through its EHR platform and clinic locations. This role supports a multidisciplinary team in a fast-paced urgent care setting, providing clinical support and patient care services.
Skills
Full job details
About The Role
As a Full Time UC Medical Assistant in our fast-paced urgent care setting, you will support a multidisciplinary team that provides Urgent Care (UC), Primary Care (PC), and on-site X-ray services. This hourly, full-time role is ideal for a motivated Medical Assistant with at least 1 year of experience who is eager to learn, grow, and contribute in a dynamic clinical environment. You will play a key role in patient intake, clinical procedures, and care coordination while demonstrating a proactive, "we can do this" attitude. The position requires flexibility to work weekdays and weekends and to travel to nearby sister clinics as needed.
What You'll Do
- Perform clinical support duties in a fast-paced urgent care environment, including UC, PC, and X-ray support functions as directed by providers and clinic leadership
- Room patients, obtain and document vital signs, chief complaints, medical history, medications, and allergies in the electronic medical record (EMR)
- Perform EKGs according to clinic protocols, ensuring accurate technique, patient comfort, and proper documentation
- Perform venipuncture and collect laboratory specimens safely and accurately, following established policies and infection control standards
- Administer injections and immunizations under provider orders, ensuring patient education, safety, and proper documentation
- Assist providers with in-office procedures (e.g., wound care, minor procedures) by preparing rooms, instruments, and patients
- Support X-ray and imaging workflows as appropriate to role and training, including patient preparation and coordination with radiology staff
- Maintain exam rooms, treatment areas, and equipment in a clean, organized, and well-stocked condition
- Follow all infection prevention, safety, and regulatory guidelines, including proper use of PPE and sharps handling
- Provide clear, compassionate communication and education to patients and families regarding procedures, tests, and follow-up instructions
- Coordinate patient flow to help ensure timely visits and efficient operations in a high-volume urgent care setting
- Accurately enter and verify patient data, orders, and documentation in the EMR, maintaining strict confidentiality and HIPAA compliance
- Participate in clinic quality, safety, and process-improvement initiatives as directed
- Collaborate with providers, nurses, front office staff, and management to promote a positive, team-based work environment
- Work variable shifts, including weekdays, evenings, and weekends, and travel to sister clinics as needed to support coverage
Qualifications
- 1+ year of experience as a Medical Assistant in a clinical setting (urgent care or primary care experience preferred)
- Current, unexpired Basic Life Support (BLS) certification from an approved organization
- Active Medical Assistant certification (e.g., CMA, RMA, CCMA, or equivalent), in good standing
- Demonstrated competency in EKG performance, venipuncture, injections, and assisting with clinical procedures
- Ability and willingness to work weekdays, weekends, and variable shifts as required by clinic needs
- Ability and willingness to travel to sister clinics as needed for coverage
- Proficiency in basic computer use and comfort working within an electronic medical record (EMR) system
- Strong communication skills in English, both verbal and written, with the ability to provide clear patient education and documentation
- Ability to work effectively in a fast-paced, high-volume urgent care environment while maintaining accuracy and attention to detail
- Demonstrated "willing to learn" mindset and positive, team-oriented, "we can do this" attitude
- Reliable transportation to support travel between clinic locations as needed
- Knowledge of standard infection control practices, patient privacy (HIPAA), and clinic safety protocols