Lead Medical Assistant (Dermatology) | Knoxville, TN

Overview

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. 

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Schedule: Between 7:00am until 4:30pm Monday through Friday 

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

The Lead Medical Assistant will lead and guide the Medical Assistant staff as well as assist Physicians and other Providers to ensure safe and effective quality patient care in an efficient and productive manner. 

Responsibilities

• Train and coach new MA team members 
• Ensure operational efficiency  
• Escort patient to exam room and confirm first & last name & DOB. 
• Obtain and record vital signs. 
• Organize patient flow. 
• Setup procedure tray, instruments, and equipment according to instructions. 
• Prepare Path/lab specimens, route to correct lab directed by patient insurance plan. 
• Respond to patient questions in office and on phone as instructed. 
• Check to-dos/Nurse line. 
• Calibrate, clean, sterilize and inventory all equipment & instruments according to schedule.  Keep appropriate records of maintenance. 
• Maintain medication supplies, discard out-of-date supplies, and keep appropriate records. 
• Maintain infection control and make sure supply rooms and cabinets are stocked. 
• Ordering, sorting, restocking and inventory of all supplies.  
• Document all medical instructions given to patients, thoroughly review wound care with patients when applicable. 

• Anesthesia/Inject for procedures. 
• Ensure all phone messages, faxes, and interdepartmental mail are addressed in a timely manner. 
• Must maintain HIPAA compliance 
• Other duties assigned as deemed necessary by management. 

Qualifications

• Able to triage patient problems. 
• Be familiar with and compliant OSHA/HIPAA, infection control & Blood Borne Pathogen Standards. 
• Knowledge of medical terminology, CPT and ICD-10 codes. 
• Knowledge of office financial policies. 
• Basic computer skills and experience in EMR utilization. 
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc) 
• Excellent verbal and written communication skills. 
• Fluent in English 
• Ability to function well in a high-paced and at times stressful environment. 
• Ability to work in an effective, cooperative, and courteous manner with staff, patients, and visitors. 
• Must be able to travel to satellite offices as needed 
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team 
• Ability to read, understand and follow oral and written instruction.   
• Ability to spell, sort and file materials correctly alphabetically or numerically.   

Licensure/Certifications/Education

Education and Experience: 

• High School Graduate or GED 
• Certified/Registered Medical Assistant  
• CPR certified  
• Graduation from an accredited Medical Assistant program 
• Minimum of 2 years of work experience as a Medical Assistant   
• Previous experience in Dermatology is preferred 

Physical Requirements: 

• Standing and walking for extended periods of time 
• Moderate amount of talking, bending, twisting, reaching, and balancing. 
• Use of hands and fingers. 
• Talking and listening in person and on the telephone. 
• Handling of materials such as paper, supplies, etc. 
• Lifting and carrying up to 30 pounds. 

• Risk of exposure to infectious organisms and the possibility of injury due to chemicals and sharp objects. 

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products