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Medical Administrative Assistant 1-OB/GYN Center (Knoxville)

University of Tennessee

Location
Onsite (Knoxville, TN)
Compensation
$18/hr
Employment
Full-time
Level
Entry Level
Posted 1 week ago

About the role

The University of Tennessee seeks a Medical Administrative Assistant to provide front office support for the Knox Obstetrics and Gynecology Clinic. The role involves managing patient appointments, handling check-in procedures, and facilitating communication between patients and providers.

Skills

Patient scheduling Front desk operations Insurance eligibility verification EMR software Medical records management Phone communication Cash handling Credit card processing Microsoft Word Microsoft Excel Microsoft PowerPoint Zoom Telehealth support Attention to detail

Full job details

Market Range: 04

Hiring Salary: $18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN

The Medical Administrative Assistant 1 provides administrative support for the front office. This position supports staff for front desk operations for Knox Obstetrics and Gynecology Clinic. 

Responsibilities

  1. Schedules patient appointments (check-in, check-out) and maintains calendars.

  2. Reviews insurance eligibility, as needed.

  3. Communicates with providers regarding patient appointments and other patient communication.

  4. Processes new patient forms and requests previous records, as necessary. 

  5. Creates appointments in EMR for multiple providers’ schedules.

  6. Answers and routes phone calls from patients and other providers.

  7. Collects co-pays and cash payments; uses credit card terminal following PCI rules. 

  8. Performs other related duties as assigned.

Qualifications

DUCATION:  High School Diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE: Six (6) months of work experience in a medical office setting; OR Associate’s Degree in lieu of experience. (Ability to fluently speak Spanish is preferred).

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to communicate both on the telephone and in person.

  • Attention to detail and ability to learn new skills.

  • Computer literacy including knowledge of Microsoft Word, Excel and PowerPoint.

  • Ability and knowledge about Zoom applications for the telehealth needs of the clinic.

 

WORK SCHEDULE: This position may occasionally be required to work weekends and frequently evenings.