Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.

Departmental Specific Summary

Essential Duties

1. Determines patient care needs and directs patients accordingly.
2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.
3. Prepares patients for examinations. Obtains and records vital signs.
4. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected.
5. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes,, mails. Reads and prioritizes incoming mail. Handles or routes as appropriate.
6. Ensures that physician orders for medications and treatments are implemented by the appropriate staff.
7. Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.
8. Assists the physician with exams and procedures.
9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.
10. Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.
11. Receives and screens specimens with regard to acceptability as defined by established guidelines.
12. Processes, distributes or packages all specimens received.
13. Performs other duties as assigned.

Required Qualifications:

Req High school or equivalent
Req Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma program.
Req Ability to communicate effectively in English both verbally and in writing.
Pref Knowledge of specialty medical terminology.
Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF, AS400 and scheduling software.

Preferred Qualifications:

Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care setting.
Pref Knowledge of specialty medical terminology.
Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF, AS400 and scheduling software.
Pref Spanish language skills.
Pref Certified Medical Assistant - CMA

Required Licenses/Certifications:

Req Basic Life Support (BLS) Healthcare Provider from American Heart Association.
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).

USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth—advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health—organizationally, financially, and within the communities we serve—driving continued growth from within and beyond the system’s boundaries.

The hourly rate range for this position is $22.00 - $35.55. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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