Medical Assistant II - Gastroenterology

Gastroenterology | Full-Time | 1.0 FTE | Onsite

Schedule

Full-Time (40 hours/week)

Expected schedule:

• Monday-Friday
• Approximately 7:45 AM - 4:45 PM
• Fully onsite

Additional scheduling details:

• Wednesday and Friday are typically dedicated to patient rooming and clinical support due to higher clinic volume.
• Monday, Tuesday, and Thursday duties may vary between clinical support and scheduling responsibilities depending on departmental needs.

No weekends. No holidays.

Minimum Qualifications

• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent)
• Minimum of 2 years of Medical Assistant experience
• Strong computer skills and comfort working within multiple systems
• Excellent verbal and written communication skills
• Ability to effectively communicate through virtual platforms such as Microsoft Teams

The Medical Assistant  will:

• Room patients and perform clinical MA duties.
• Assist with surgical and procedural scheduling.
• Cross-train on scheduling workflows and processes.
• Support clinic operations as needed.
• Communicate and collaborate with both onsite and remote team members using Microsoft Teams and other virtual communication tools.

Because this position serves as a flexible departmental resource, responsibilities may change from day to day based on clinic needs.

Preferred Characteristics

The ideal candidate is:

• Adaptable and flexible
• Comfortable working in a fast-changing environment
• Able to seamlessly transition between clinical and administrative responsibilities
• Organized and detail-oriented
• Confident and self-directed
• Comfortable working with diverse personalities and navigating workplace conflict professionally
• Dependable and willing to support the team where needed most

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives
  
  Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.
• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date. 
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.