About the role

Dartmouth Health is New Hampshire's only academic health system and the state's largest private employer, providing comprehensive care across northern New England. This role supports outpatient orthopedics by managing clinical duties like vital signs and phlebotomy alongside administrative tasks such as patient registration and scheduling.

Skills

Vital signs monitoring Injections Diagnostic testing Phlebotomy Sterilization techniques Aseptic technique Patient registration Medical record maintenance Insurance billing Clinical equipment operation Patient communication Scheduling Emergency response Computer skills

Full job details

Overview

Responsible for clinical duties such as taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site.

Full-Time, 40 hours/week. Monday-Friday 8am-5pm.

Responsibilities

Greets, checks in patients, and notifies appropriate provider. Prepares patient, room and equipment for procedures and exams.

Takes and records vital signs. Informs provider of patient vital signs and concerns.

Recognizes and treats emergency patients as a priority, assists with patient examinations and treatments.

Handles patient situations over the phone, schedules appointments and procedures with medical professionals. Understands limitations in dealing with patients over the phone, and involves nursing staff and providers.

Prepares patient billings.

Assists patients by filling out insurance and other forms.

Supplies authorized information upon request by third party payors.

Instructs patients in preparation for specific procedures.

Collects and processes routine laboratory specimen.

Operates and maintains clinical equipment.

Maintains and uses aseptic technique including sterilization, disinfection and disposal of contaminated material.

Cleans, wraps and autoclaves instruments. Cares for supplies and equipment.

Performs other duties as required or assigned.

Qualifications

Graduate of an accredited Medical Assistant Program required.
Previous experience in office or outpatient ambulatory care setting strongly preferred.
Demonstrated strong communication, organizational, and interpersonal skills.
Demonstrated ability to work well as a member of a team.
Computer skills strongly preferred.
Must be willing and able to participate in evening, weekend, and holiday coverage according to needs of the department.

Required Licensure/Certifications

Certified Medical Assistant (CMA) - American Association of Medical Assistants OR Registered Medical Assistant (RMA) - American Medical Technologists OR Certified Clinical Medical Assistant (CCMA) – National Healthcareers Association plus DOL Registered Apprenticeships Certificate of Completion.
Current BLS certification required.

Medical Assistant II (MA) - Orthopedics