Medical Assistant II-Riley Pediatrics Hematology Oncology Specialty

Join a highly collaborative pediatric specialty team at Riley Children's Health and make a meaningful impact on the lives of patients and families. We are seeking a Certified Medical Assistant II (MA II) to support our Neurofibromatosis (NF) and Cancer Predisposition programs within Pediatric Hematology/Oncology. This role offers a unique opportunity to develop expertise in a specialized area of pediatric care while working alongside providers, advanced practice providers (APPs), and a supportive multidisciplinary team.

• Riley Pediatrics Hematology/Oncology | Neurofibromatosis & Cancer Predisposition Programs
• Medical Assistant II (Certified)
• Schedule: Monday-Friday, 8:30 AM-5:00 PM
• No weekends. No IU Health observed holidays.
• Primarily based at the Riley Outpatient Center
• Travel approximately once per week to specialty clinics at: 
  • Simon Cancer Center
  • PCC Building
  • Specialty clinics are half-day sessions, with the remainder of the day spent at the Riley Outpatient Center

Clinical Responsibilities (Approximately 80%)

• Prepare exam rooms and clinic spaces for patient visits
• Participate in daily team huddles with providers and APPs
• Review schedules and identify patient-specific needs
• Room patients and obtain: 
  • Vital signs
  • Medication reconciliation
  • PHQ-9 screenings
• Coordinate lab draws and central line access when needed
• Communicate patient updates to providers
• Assist with: 
  • Vaccine administration and coordination
  • Urine collection
  • Lab follow-up
  • Infusion appointment coordination
  • Patient navigation throughout their visit

Administrative Responsibilities (Approximately 20%)

• Support disease-specific teams with follow-up and administrative tasks
• Participate in weekly office support days
• Assist with clinic coverage as needed
• Complete end-of-day stocking and department checklists

Required

• Medical Assistant II (MA II) Certification
• Experience administering vaccines
• Knowledge of quality, regulatory, and infection prevention standards
• Medication administration and medication reconciliation experience
• Strong communication and interpersonal skills
• Ability to work effectively in a collaborative team environment
• Comfort working closely with providers and APPs
• Ability to adapt in a fast-paced clinical setting

Preferred

• Epic experience
• Pediatric healthcare experience
• Hematology/Oncology experience
• Experience coordinating lab workflows and patient follow-up
• Strong clinical experience
• Understands vaccine protocols and compliance requirements
• Demonstrates strong attention to detail
• Adapts quickly to changing priorities and workflows
• Communicates effectively with providers and care teams
• Thrives in a collaborative environment
• Successfully manages multiple follow-up tasks while delivering exceptional patient care

Why Join Our Team?

• Specialty-focused role supporting Neurofibromatosis and Cancer Predisposition programs
• Collaborative provider and APP culture
• Strong team environment with 12 fully staffed Medical Assistants
• Opportunity to build specialized pediatric oncology experience
• Variety between direct patient care and office-based responsibilities
• Career growth opportunities into advanced MA roles

Benefits/Total Rewards 

• Competitive benefits package Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness opportunities through qualifying government programs
• Employee Assistance Program (EAP)
• Wellness incentives through Healthy Results programs
• Paid professional development and career advancement opportunities

If you're looking for an opportunity to grow your clinical skills, work with an exceptional team, and support highly specialized pediatric patients, we'd love to hear from you. Bring your expertise, compassion, and dedication to a team that values your contributions and is committed to delivering outstanding patient care.

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. 

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.