Medical Assistant Manager
Velazquez Pain Relief Center
- Location
- Onsite (Las vegas, NV)
- Compensation
- $38k - $56k/yr
- Employment
- Full-time
- Level
- Mid Level
Posted 2 weeks ago
About the role
Velazquez Pain Relief Center is a multi-location pain management practice seeking a hands-on Medical Assistant Manager to oversee daily operations and staff across four clinics. The role involves leading a team of MAs, managing scheduling and training, and providing direct patient care to support clinic efficiency and patient experience.
Skills
Staff scheduling
Clinical operations
Patient care
Team leadership
Onboarding
Training
Conflict resolution
EHR systems
Communication
Problem-solving
Mentoring
Clinical standards
Workflow management
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
Full job details
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
About Us
Velazquez Pain Relief Center is a multi-location pain management practice dedicated to helping patients manage chronic pain and improve quality of life. We're looking for an experienced, hands-on Medical Assistant Manager to help lead our medical assistants and keep daily operations running smoothly across all four of our clinics.
About the Role
The Medical Assistant Manager oversees day-to-day medical assistant operations across our four locations, leading a team of Medical Assistants while staying hands-on in patient care when needed. This role is part manager, part mentor, and part problem-solver — someone who can staff a schedule, train a new hire, jump in on the floor during a busy shift, and handle a patient concern with the same level of confidence. Regular travel between our clinic locations is a core part of this role.
Key Responsibilities
- Manage daily staff scheduling across all four clinic locations, including coordinating coverage for call-outs and unplanned absences
- Step in and work as a Medical Assistant whenever additional clinical coverage is needed
- Lead onboarding and training for new Medical Assistant hires, ensuring consistent clinical and administrative standards across all locations
- Serve as a point of contact for patient complaints, resolving concerns promptly, professionally, and with empathy
- Supervise and support MA staff to ensure efficient, accurate day-to-day clinical operations
- Monitor staff performance and workflow to identify and correct inefficiencies or errors
- Travel regularly between all four clinic locations to support daily operations, staff, and patient needs
- Partner with clinic and practice leadership on staffing, training, and operational issues as they arise
Qualifications
- 2+ years of experience as a Medical Assistant, including at least 1 year in a lead, charge, or supervisory role
- Experience in pain management or another specialty clinic setting preferred
- Valid driver's license and reliable transportation for regular travel between locations
- Comfortable working with EHR and scheduling systems
- Strong communication and conflict-resolution skills, with the ability to manage patient concerns calmly and professionally
- Proven ability to train, coach, and hold staff accountable
- Highly organized, adaptable, and comfortable managing shifting priorities across multiple sites
What We Offer
- Competitive pay, based on experience
- Benefits — health/dental/vision, PTO, 401(k)
- A supportive, team-oriented environment across a growing multi-location practice
- Opportunity to make a direct impact on patient experience and clinic operations
Velazquez Pain Relief Center is an equal opportunity employer.