• Competitive salary
• Opportunity for advancement
• Training & development

Medical Assistant

• Welcome patients and provide a professional, respectful, and positive experience.
• Verify patient identification and required demographic and testing information.
• Obtain and document relevant patient information accurately.
• Perform venipuncture and other specimen collection procedures within the scope of training and applicable regulations.
• Collect blood, urine, swab, and other clinical specimens according to established procedures.
• Properly label, process, prepare, and package specimens for laboratory testing.
• Ensure specimen integrity and compliance with laboratory collection and handling requirements.
• Explain collection procedures to patients and answer routine questions regarding the collection process.
• Recognize and appropriately respond to patients who experience discomfort, dizziness, or other reactions during specimen collection.
• Maintain clean, organized, and properly stocked patient collection areas.
• Follow established infection-control, OSHA, safety, and laboratory procedures.

• Prepare specimens for testing, transport, or processing according to established protocols.
• Verify specimen labeling and documentation before specimens enter the laboratory workflow.
• Assist with point-of-care testing and other laboratory-related procedures as authorized.
• Maintain accurate specimen logs and required documentation.
• Monitor and maintain appropriate supplies for specimen collection and patient care.
• Identify and report specimen discrepancies, collection issues, or other concerns to the appropriate supervisor.
• Follow all applicable laboratory quality-control and standard operating procedures.
• Maintain strict attention to detail to minimize specimen identification and processing errors.

• Schedule and confirm patient appointments when applicable.
• Answer phones and respond to patient questions professionally.
• Assist patients with registration, check-in, and required paperwork.
• Verify patient demographic and insurance information.
• Process laboratory requisitions and other required documentation.
• Communicate effectively with patients, healthcare providers, laboratories, couriers, and other members of the healthcare team.
• Assist with medical records and documentation as needed.
• Maintain patient confidentiality and comply with HIPAA and applicable privacy requirements.
• Provide timely and professional customer service to patients and referring providers.

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program preferred.
• Medical Assistant certification (CMA, RMA, CCMA, or equivalent) preferred.
• Phlebotomy training and/or certification strongly preferred.
• Previous experience with blood draws, specimen collection, or laboratory services preferred.
• Current CPR/BLS certification preferred or required based on position requirements.
• Knowledge of medical terminology and basic laboratory procedures.
• Familiarity with electronic health records, laboratory information systems, or patient registration systems preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent interpersonal and communication skills.
• Ability to maintain patient confidentiality and comply with HIPAA requirements.
• Ability to work independently while contributing effectively to a team.
• Ability to work in a fast-paced environment while maintaining professionalism and accuracy.

• Phlebotomy
• Clinical laboratory services
• Specimen collection and processing
• Medical assisting
• Patient registration
• Urgent care or outpatient healthcare
• Diagnostic testing
• Point-of-care testing
• Electronic medical or laboratory information systems

• Ability to stand and walk for extended periods.
• Ability to sit and perform computer-based administrative tasks.
• Ability to bend, reach, and perform repetitive clinical activities.
• Ability to safely perform venipuncture and specimen collection procedures.
• Ability to lift and carry laboratory and medical supplies as required.
• Ability to follow appropriate infection-control and workplace-safety procedures.

• Phlebotomy and specimen collection
• Patient-centered communication
• Laboratory specimen handling
• Attention to detail
• Medical terminology
• Patient registration
• EHR/LIS documentation
• HIPAA compliance
• Infection control
• Customer service
• Organization and time management
• Teamwork and collaboration
• Professionalism
• Problem-solving