Medical Assistant/Phelbotomist

About Company:

Our Journey of Care: Empowering Communities Across Arkansas

Welcome to Healthy Connections, your destination for quality healthcare across the state of Arkansas. For over 25 years, we have been steadfast in our commitment to providing exceptional medical, dental, and behavioral health services to the diverse communities we proudly serve.

As premier health clinics in Arkansas, we are a Federally-Qualified Health Center (FQHC) that embraces a patient-centric approach. Our services extend beyond conventional healthcare; we are dedicated to ensuring access to quality care for all, with a focus on inclusivity and community engagement.

Comprehensive Health Services Across Arkansas
At Healthy Connections, we operate as health clinics across Arkansas, offering a wide range of medical, dental, and behavioral health services. Our medical clinics are equipped to handle various healthcare needs, from routine check-ups to specialized care. Our dental clinics provide comprehensive dental services, promoting oral health and well-being. Additionally, our behavioral health clinics cater to the mental health needs of our community, fostering emotional wellness.

Accepting Medicaid and Medicare, Supporting Our Communities
As Medicaid and Medicare accepted clinics in Arkansas, we are committed to removing barriers to healthcare access. Our goal is to ensure that everyone in our community, regardless of financial circumstances, can receive the care they need. We also operate on a sliding fee scale, providing affordable healthcare to those without insurance. Our dedication to accessibility is further underscored by our acceptance of ArKids 1st, making us a reliable choice for families seeking pediatric care.

Diversity and Inclusivity in Healthcare
Healthy Connections takes pride in being part of Arkansas community health centers that prioritize diversity and inclusivity. Our healthcare team is culturally competent, ensuring that every patient receives personalized and respectful care. We embrace the diversity of our community and strive to make healthcare accessible to everyone.

Looking Ahead with Optimism:
As we celebrate more than 25 years of service, we look forward to continuing our legacy of care and compassion across Arkansas. Our commitment to excellence and community engagement remains unwavering. Whether you are seeking medical, dental, or behavioral health services, we invite you to explore the comprehensive and compassionate care we provide at Healthy Connections.

Thank you for being a part of our journey. Explore our website to learn more about our dedicated team and the health services we offer. At Healthy Connections, we are not just healthcare providers; we are partners in your health and well-being. Together, we will build healthier, happier communities for years to come.

About the Role:

The Medical Assistant/Phlebotomist plays a critical role in supporting healthcare providers by performing both clinical and administrative tasks to ensure efficient patient care. This position involves preparing patients for examinations, collecting blood samples, and performing routine laboratory tests with precision and care. The role requires maintaining accurate patient records, managing appointment schedules, and ensuring compliance with healthcare regulations and safety standards. By acting as a liaison between patients and medical staff, the Medical Assistant/Phlebotomist helps create a welcoming and professional environment that promotes patient comfort and trust. Ultimately, this position contributes significantly to the smooth operation of healthcare facilities and the delivery of high-quality medical services.

Minimum Qualifications:

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program or equivalent clinical training.
• Certification in Phlebotomy from a recognized certifying body (e.g., ASCP, NHA, or AMT).
• Basic Life Support (BLS) certification.
• Proficiency in electronic health record (EHR) systems and standard office software.

Preferred Qualifications:

• Experience working in a clinical or outpatient healthcare setting.
• Additional certifications such as Certified Medical Assistant (CMA) or Registered Phlebotomy Technician (RPT).
• Familiarity with laboratory safety protocols and quality control procedures.
• Strong interpersonal and communication skills demonstrated through prior patient-facing roles.
• Bilingual abilities to support diverse patient populations.

Responsibilities:

• Prepare patients for medical procedures by taking vital signs, recording medical histories, and explaining procedures to alleviate patient concerns.
• Perform phlebotomy duties including venipuncture and capillary puncture to collect blood specimens for laboratory analysis.
• Process and label specimens accurately, ensuring proper handling and timely delivery to the laboratory.
• Assist healthcare providers during examinations and minor procedures by providing necessary instruments and support.
• Maintain and update patient records in compliance with HIPAA and other regulatory requirements.
• Schedule patient appointments, manage patient flow, and coordinate communication between patients and medical staff.
• Ensure cleanliness and sterilization of medical instruments and examination rooms to uphold infection control standards.
• Educate patients on pre- and post-procedure care instructions and answer general health-related questions within scope of practice.

Skills:

The required skills enable the Medical Assistant/Phlebotomist to perform clinical tasks such as drawing blood and preparing patients efficiently and safely, ensuring accuracy in specimen collection and patient data management. Proficiency with EHR systems facilitates seamless documentation and communication within the healthcare team, enhancing patient care coordination. Strong organizational skills help manage appointment scheduling and maintain a clean, compliant clinical environment. Preferred skills like bilingual communication and additional certifications further improve patient interaction and expand the scope of clinical support provided. Together, these skills ensure the role is executed with professionalism, empathy, and adherence to healthcare standards.