About the role

Healthy Connections is a Federally Qualified Health Network providing essential medical, dental, and social services to diverse families across Arkansas. The Patient Care Coordinator role supports community health by managing patient scheduling, electronic charts, and office operations to ensure smooth clinic visits.

Skills

Clerical tasks Patient scheduling Electronic charts management Payment processing Customer service Verbal communication Organizational skills Problem-solving Prioritization Time management Microsoft Office Network systems

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

PTO

Full job details

Who We’re Looking For

Healthy Connections Community Health Network is seeking a compassionate and detail-oriented Patient Care Coordinator (Medical Receptionist) to join our Hot Springs Village Team.

The Role

As a Patient Care Coordinator, you’ll be an integral part of our medical office crew. Your responsibilities will involve handling crucial clerical tasks that ensure patients are prepared for their visits, payment arrangements are in place, and reappointments are scheduled when needed. From answering calls and making appointments to managing electronic charts, gathering accurate payment info, faxing, scanning, and handling fees during appointments – you’ll keep things running smoothly.

Qualifications for This Position

High school education
Two years of experience in a medical office
Preferred/not required bilingual (Spanish) skills
Familiarity with Microsoft Office and network systems
Strong verbal communication skills
Excellent organizational and customer service skills
Ability to travel to various locations and meetings
Problem-solving and prioritization skills
Time management expertise for handling co-equal support staff responsibilities

Employee Benefits

Competitive salary
Medical, dental, vision, and life insurance
401k retirement savings account with up to 3% company match
PTO
Four-day workweek (no nights or weekends - four 10-hour days) and more

About Us

Healthy Connections, a dynamic Mena-based Community Health Network, extends its reach across southwest and central Arkansas. Since its inception in 1998, we’ve been devoted to providing essential health, dental, behavioral health, and social services to diverse families. Our spectrum of services includes primary care, specialty services like cardiology and podiatry, My Kids Pediatric Clinic, Evolve Behavioral Health Services and Medication Management, Health For Life Clinic, Healthy Families Arkansas in Polk and Garland counties, and much more. Get to know us better at www.healthy-connections.org. Come aboard and make a difference with Healthy Connections!

Patient Care Coordinator / Medical Receptionist