Medical Assistant-Primary Care Office

Mission Statement: We provide quality healthcare with compassion.

Vision: Exceptional people, delivering exceptional care, for a healthier community.

Values: We commit to accountability, respect, integrity, innovation, safety and excellence always.

About Rome Health

Rome Health is a trusted healthcare provider with a long-standing commitment to serving our community with compassion, quality, and integrity. As one of Newsweek's Greatest Midsize Workplaces in Health Care (2026) with deep roots in the region and a strong history of clinical excellence, we provide reliable, patient-centered care across a wide range of services. Our culture is built on teamwork, respect, and accountability, and many employees build long, meaningful careers here-reflecting the stability and supportive environment we offer. We are equally committed to the future, investing in employee growth, development, and career advancement.

Position Summary

Rome Health is seeking a full-time Medical Assistant to join our healthcare team. This position supports providers and clinical staff by performing a combination of administrative and clinical duties in a fast-paced healthcare setting. The Medical Assistant plays an important role in coordinating patient care, supporting daily operations, and helping ensure a positive patient experience other duties include, but are not limited to, the following essential job functions:

Responsibilities:

• Assist providers and nursing staff with patient care and clinical procedures
• Prepare patients for appointments, procedures, and treatments
• Obtain and document vital signs and patient information
• Organize and maintain patient records and medical documentation
• Coordinate scheduling, testing, and follow-up appointments
• Communicate with patients, caregivers, physicians, and outside healthcare facilities
• Collect laboratory specimens, including phlebotomy and microbiology swabs
• Perform EKG testing as directed
• Prepare exam and treatment areas and maintain clinical supplies
• Support patient flow and help ensure efficient daily operations
• Maintain patient confidentiality and follow all safety and compliance stand

Qualifications:

• High school diploma or GED required
• Prior experience working in a hospital, ambulatory, or medical office setting preferred
• Strong communication and organizational skills
• Ability to multitask and work collaboratively in a team environment
• Basic clinical and computer skills preferred

Physical Demands

Combination of walking and standing. Heavy lifting, 45 pounds or over and positioning of patients is required. Light carrying under 15 pounds. Pushing, pulling, kneeling and bending required. Frequent reaching, some above shoulders, handling and fingering of instruments and equipment. Talking and hearing for communicating with other personnel and patients. Hearing to distinguish differences and variations of vital signs of patients. Near-visual acuity required to work with a charts and records and to observe patients to detect changes in patient conditions, to read gauges and dials on equipment. Color vision for perceiving changes in patient's skin color, color of medicines and solutions. Rome Health is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, in accordance with applicable federal and state laws.

Benefits

Rome Health offers a comprehensive benefits package including medical, dental, and vision coverage, Health Savings Account (HSA), and a 403(b) retirement plan with company match. Additional benefits include group and voluntary life and AD&D insurance, supplemental coverage through Aflac, and employee discounts and perks programs.

EEO Statement

Rome Health is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military or veteran status, marital or familial status, domestic violence victim status, or any other characteristic protected by applicable federal, New York State, or local law. Rome Health prohibits discrimination, harassment, and retaliation in all employment practices and provides reasonable accommodations as required by law.