Medical Office Assistant I/Financial Counselor/HIS Clerk
Family Health Care
- Location
- Onsite (Big Rapids, Michigan)
- Compensation
- $16/hr+
- Employment
- Full-time
- Level
- Entry Level
About the role
Family Health Care is a non-profit community health center providing integrated medical, dental, and behavioral health services. This role serves as the primary point of contact for patients, managing front-desk operations and ensuring a positive patient experience.
Skills
Benefits
- Full benefits package
Full job details
We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.
Description:
- Greets patients and visitors
- Answers telephone, screens calls, takes complete and accurate messages
- Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
- Knowledgeable of HIPAA
Qualifications:
- High School diploma or GED
- Computer experience
- One-year work experience, preferably in a medical office setting
- Knowledge of medical terminology preferred
- Experience preferred
Location: Big Rapids, MI
Exempt/Non-Exempt: Non-Exempt
Benefits: Full benefits package
Employment Type: Full Time
Family Health Care is an Equal Opportunity Employer.