Medical Receptionist
South Heart Clinic
- Location
- Onsite (Weslaco, TX)
- Employment
- Full-time
- Level
- Mid Level
Posted 4 days ago
About the role
South Heart Clinic is a cardiovascular specialty practice in the Rio Grande Valley dedicated to providing high-quality, personalized heart care. The Medical Receptionist role supports this mission by managing patient check-ins, scheduling, and billing within a compassionate healthcare environment.
Skills
Patient Registration
Medical Billing
Appointment Scheduling
Insurance Verification
EMR Management
Customer Service
Telephone Etiquette
HIPAA Compliance
Cash Handling
Data Entry
Office Administration
Full job details
Duties and Responsibilities include but are not limited to:
- Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR.
- Enters all of patient information into the medical billing system.
- Maintains appointment schedule and follows office scheduling policies.
- Communicates with patient and providers.
- Scheduling, canceling, and rescheduling patient appointments.
- Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages.
- Forwarding telephone calls appropriately and following up on return calls.
- Checking-in patients and properly documenting registration.
- Insurance verification and verification of patient's demographics.
- Collecting co-pays and cash from patients, getting authorization on credit cards.
- Entering charges, payments, and balancing the day in the computer.
- Maintains work area and lobby in neat and orderly manner.
- Attends meetings as required.
- Performs related work as required.
- Practice and adhere to HIPPA regulations.