Medical Receptionist/Check Out- Pulmonology
Richmond Heart and Vascular Associates
- Location
- Onsite (Mechanicsville, VA)
- Employment
- Full-time
- Level
- Mid Level
Posted 1 week ago
About the role
Richmond Heart and Vascular Associates is seeking a Medical Receptionist to manage patient flow and administrative tasks in their Pulmonology department. The role focuses on ensuring efficient scheduling, accurate medical record updates, and excellent patient service.
Skills
Medical Reception
Patient Scheduling
Electronic Medical Records
AthenaHealth EMR
Insurance Verification
Co-payment Collection
Customer Service
Telephone Etiquette
Interpersonal Skills
Data Entry
Full job details
Description
This position will have responsibility for:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals and monitoring patient wait times
- Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record
- Verifying insurance and financial information and collecting patient co-payments
Requirements
Skills and Experience:
- High School or equivalent
- Two or more years Medical Office Front Desk experience
- Excellent telephone and interpersonal skills
- Customer service focus
- AthenaHealth EMR experience strongly preferred